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Flood inquiry condemns ‘collective failure’

21 October 2024

The parliamentary floods inquiry has recommended reforms to ensure “the negative impacts of the next flood event or natural disaster are not further compounded by insurers’ poor claims and complaints handling”...

Industry presses PMs to address extreme weather threat

21 October 2024

The Insurance Council of Australia and its peers in the UK, Canada and New Zealand have urged British Commonwealth leaders to tackle worsening extreme weather challenges facing the bloc’s communities...

‘Message to the industry’ as AAI penalised for discount failings

07 October 2024

New Zealand’s High Court has imposed a $NZ6.175 million ($5.59 million) penalty on AA Insurance for failing to apply multi-policy and membership discounts and guaranteed no-claims bonuses, and has warned financial services businesses must be held to high standards...

‘On a knife edge’: banks could act on uninsured homes

30 September 2024

Banks are considering calling in or refusing loans on uninsured homes, risking creating “climate ghettos” across the country, an expert told a Senate inquiry into the impact of climate risk on insurance...