Medical bills drive up travel payouts, Southern Cross says
31 March 2025
Southern Cross Travel Insurance has warned against travelling without cover after revealing last year’s most expensive claim cost 259% more than the 2023 record-holder...
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ICA ‘working to panel’s timeline’ on code update
24 March 2025
The Insurance Council of Australia aims to produce a revised code of practice by the middle of this year, after last week releasing a second-stage response to recommendations from an independent review and the parliamentary floods inquiry...
AFCA salutes insurer efforts on expert reports
24 March 2025
The dispute authority has praised the industry for its response to recommendations on the use of expert reports, but says underlying claims handling issues have yet to be addressed...
Industry calls for reforms to slow motor premium surge
24 March 2025
Urgent co-ordinated action is needed to address the systemic drivers of rising motor cover premiums, the Insurance Council of Australia says...
Lobby group pushes to make strata a ‘priority on national agenda’
24 March 2025
The Strata Community Association has made disclosure and transparency a key plank of its campaign to increase federal policymakers’ awareness of sector priorities...
Queensland councils demand premium action
24 March 2025
The Local Government Association of Queensland has pressed for federal action to help residents and businesses in disaster-prone areas secure affordable insurance...
NHC eyes home use of Raspberry Shake seismometers
24 March 2025
New Zealand’s Natural Hazards Commission Toka Tu Ake says an off-the-shelf seismometer “could revolutionise earthquake monitoring”...
ICA action plan outlines more flood inquiry, code review responses
17 March 2025
The Insurance Council of Australia has released an action plan that includes responses to remaining recommendations from the parliamentary floods inquiry and the code of practice review...
‘Our work has only just begun’: Alfred claims surge above 63,000
17 March 2025
The number of claims for damage from Ex-Cyclone Alfred has passed 63,000, according to the Insurance Council of Australia’s latest tally, issued this afternoon...
Insurance expert calls for expanded natural disaster pool
17 March 2025
Clayton Utz partner Sophy Woodward says expanding the cyclone reinsurance pool to cover all natural disasters could be the best short-term solution to a looming climate-induced insurance affordability crisis...
More than 200 attend Insurance News conference
17 March 2025
Insurance News’ Outlook 2025 conference was held in Sydney last week, and initial feedback indicates the event was a significant success...
Motor industry leads rise in Australian product recall activity
17 March 2025
The latest Australian edition of Sedgwick’s product recall report shows recall actions rose 7% to 1288 last year...
ICA reschedules north Queensland flood forum
17 March 2025
The Insurance Council of Australia will hold its rescheduled town hall meeting for flood-hit north Queenslanders on Thursday...
Claims near 9000 as industry, communities mop up after Alfred
10 March 2025
The industry has received almost 9000 claims and the figure is expected to rise in the coming days as insurers’ disaster recovery teams move in to support customers after Cyclone Alfred pounded southeast Queensland and northern NSW over the weekend...
Policyholders face ‘impossible choice’ over home and contents affordability
10 March 2025
The Australia Institute warns that more than 1.4 million households face serious economic risk after new data reveals nearly one in five homes are underinsured or uninsured...
SME Index points to drop in client satisfaction with brokers
10 March 2025
Vero’s 14th SME Insurance Index shows client satisfaction with brokers has dropped to 69%, from a record high of 87% a year earlier...
Consultations open on updated smash repair code
10 March 2025
Stakeholder feedback is being sought on changes to the revised Motor Vehicle Insurance and Repair Industry Code of Conduct...
Live music inquiry backs potential mutual
10 March 2025
A parliamentary inquiry into live music has called on the federal government to examine the viability of a self-insurance or mutual model to help reduce premium costs for event organisers...
‘More work to do’: NZ regulator outlines expectations
10 March 2025
Reserve Bank of New Zealand deputy governor Christian Hawkesby says the insurance industry is a “key pillar” of the financial system as he outlines the regulator’s expectations of insurers...
‘Take responsibility’: consumer group wants $250 million insurer fund
10 March 2025
Insurers should stump up $250 million a year to support disaster risk mitigation and affordability and availability of cover, the Australian Consumers Insurance Lobby says...