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Consumer lobby, ASIC discuss expert report failings

28 October 2024

The Australian Consumers Insurance Lobby has held talks with the financial services regulator about the use of expert reports, as the parliamentary floods inquiry calls for greater oversight...

Hazards commission eyes reform after disaster review

28 October 2024

The Natural Hazards Commission Toka Tu Ake will make changes in response to an independent review of claims handling it commissioned following New Zealand’s North Island weather catastrophes...

Flood inquiry condemns ‘collective failure’

21 October 2024

The parliamentary floods inquiry has recommended reforms to ensure “the negative impacts of the next flood event or natural disaster are not further compounded by insurers’ poor claims and complaints handling”...

Industry presses PMs to address extreme weather threat

21 October 2024

The Insurance Council of Australia and its peers in the UK, Canada and New Zealand have urged British Commonwealth leaders to tackle worsening extreme weather challenges facing the bloc’s communities...

‘Message to the industry’ as AAI penalised for discount failings

07 October 2024

New Zealand’s High Court has imposed a $NZ6.175 million ($5.59 million) penalty on AA Insurance for failing to apply multi-policy and membership discounts and guaranteed no-claims bonuses, and has warned financial services businesses must be held to high standards...