30 September 2019
Voice analytics, machine learning and other variants of artificial intelligence (AI) could help life insurers improve quality and compliance, according to the Australian Securities and Investments Commission...
30 September 2019
The committee charged with overseeing the Life Insurance Code of Practice has launched a website to improve consumer and industry access to information...
23 September 2019
Industry super advocates have welcomed the passing of a bill that has made insurance in super opt-in for under 25s and those with low balance accounts...
23 September 2019
Nearly a third of consumers and more than half of all businesses are considering changing or dropping their financial adviser because they think they don't need insurance or think it's too expensive, MetLife says...
23 September 2019
Customer satisfaction with life insurance is continuing to gradually fall, new research reveals..
23 September 2019
Additional conduct obligations may be imposed on New Zealand's life insurers after a disappointing industry response to the regulators’ conduct and culture review...
23 September 2019
Zurich will waive two months' of life insurance premiums for customers affected by the recent bushfires in NSW and Queensland. The offer will remain open until the end of November...
23 September 2019
The Financial Planning Association's charity arm, Future2, is calling for people to join its annual charity bike ride and hiking challenge in November...
16 September 2019
The passage of the bill banning grandfathered commissions last week leaves thousands of advisers and clients without any solutions about what to do, the Association of Financial Advisers says...
16 September 2019
The life insurance sector’s efforts to convince politicians to vote against further insurance in super legislation is “emotional blackmail”, Super Consumers Australia says...
16 September 2019
The Australian Securities and Investments Commission is taking insurance sales companies Select AFSL, BlueInc Services, Insurance Marketing Services and director Russell Howden to court for mis-selling insurance policies to vulnerable customers...
16 September 2019
The corporate regulator has suspended the financial services licence of Queensland-based planning business Financial Options so it can put its house in order...
16 September 2019
The Financial Planning Association has applauded the Senate for launching an inquiry into fintech and regtech...
09 September 2019
Plaintiff lawyers Slater and Gordon has filed a class action against Westpac’s BT Funds Management and life insurance business...
09 September 2019
Suncorp Life and Superannuation has completed a remediation program under which it paid $1.43 million in compensation to 4000 clients who received poor advice from its Guardian Advice division...
09 September 2019
The wider insurance industry must take radical steps to fix individual disability income business, a new white paper says...
09 September 2019
S&P Global has confirmed OnePath’s credit and financial ratings as A+ after the agency revised its criteria...
09 September 2019
Ratings agency AM Best has withdrawn its ratings for AIA New Zealand at the insurer’s request, after it switched to rival agency Fitch Ratings...
02 September 2019
Representative bodies of financial advisers and accountants have welcomed the Federal Government’s decision to extend the deadlines for new education requirements...
02 September 2019
The life insurance sector recorded a profit drop in the June quarter of more than 50% compared to the same time last year, according to APRA industry-level statistics...