AIA New Zealand unveils new digital-only offerings
16 May 2022
AIA New Zealand has announced new online offerings that it says are designed to address the 71% insurance protection gap in the country...
Life Insurance
Integrity Life appoints technology chief
16 May 2022
Integrity Life says Ashish Khurana has joined as Chief Technology Officer...
Zurich announces new advice business service
09 May 2022
Zurich Australia is launching a new advice business, as the insurer looks to step up its retail life presence...
Unlocking the human ingenuity in AI-powered life insurance
09 May 2022
Over the last few years, insurers have rolled out many new technologies to keep up with market demands. For insurers focused on innovation, artificial intelligence, robotics process automation and data analytics have all become critical tools for underwriters today...
BT survey reveals advisers' social media usage patterns
09 May 2022
Advice practices have a significant presence on social media but converting their online activities into business referrals remains a challenge, a BT survey has found...
MLC launches digital claims service
09 May 2022
MLC Life Insurance has launched a digital claims service aimed at improving customer experience...
Nib seals Kiwi Insurance acquisition
09 May 2022
Nib Holdings has completed its $NZ45 million acquisition of Kiwi Insurance after the deal secured regulatory clearance...
Synchron director appointed as chairman
09 May 2022
Synchron Director Don Trapnell will take over as Chairman from Michael Harrison, who is retiring after 15 years with the business...
Majority not aware of 'stapling' reform, MLC report finds
02 May 2022
More than half of superannuation fund members have not heard of the Federal Government’s “stapling” reforms and just 25% say they understand what they are covered for under their life policies, according to a report by MLC Life Insurance...
Fitch expects Resolution Life to make move for more 'runoffs'
02 May 2022
Fitch Ratings says it expects Resolution Life Australasia to acquire more “runoff” business as a way to diversify its balance sheet, noting ongoing changes in the life sector have given rise to “potential” investment targets...
Insurer failed to provide notice about premium changes: AFCA
02 May 2022
MLC failed to give the required one month’s written notice when it raised the critical illness premiums of a policyholder, the Australian Financial Complaints Authority says in a dispute ruling...
ALUCA names excellence awards nominees
02 May 2022
The Australasian Life Underwriting and Claims Association has released the shortlist of contenders in the running for its annual excellence awards...
New WA advice businesses launched
02 May 2022
Perth-based PFP Financial Services and Personal Financial Planners have commenced operations, focusing on WA SMEs, business professionals and high net worth clients...
Advisers told 'biggest shake-up' may result from advice review
26 April 2022
The Treasury-led Quality of Advice review may lead to the “biggest shake-up” seen in years for the advice industry, Adviser Ratings says, as efforts to reverse the sector’s decline continue...
Financial planners 'exploring' PI options as AIG pullout looms
26 April 2022
The Financial Planning Association has voiced its concerns again over the state of the professional indemnity insurance market in Australia, after it emerged that AIG will cease offering the product to financial planners later this year...
Compare Club acquires life broker
26 April 2022
Compare Club has acquired Melbourne-based broker Lifelong Insurance Solutions, a move the comparator says is aimed at strengthening its presence in the life space...
'Incorrect' outcome main reason for reversed life claims
26 April 2022
About 73% of reversed disability income insurance claims were changed after the initial decision was determined to be incorrect, according to new data from the Australian Prudential Regulation Authority...
AIA appoints new general counsel
26 April 2022
AIA Australia says it has appointed Kristy Redfern as General Counsel, with effect from May 30...
ASIC withdraws covid support measures for advisers
11 April 2022
Relief measures introduced during the pandemic to support advisers, including giving more them more time to prepare statements of advice, will stop on Friday...
Westpac subsidiary hit with $20 million penalty over insurance commissions
11 April 2022
The Federal Court has ordered Westpac-owned BT Funds Management to pay a $20 million penalty for incorrectly charging superannuation members insurance premiums that included commission payments...