Daily
Insurers should shift from loss coverage to risk prevention: Bain
16 February 2023
The insurance sector is set for a “collective shift in the industry’s central purpose” from loss reimbursement to risk solutions over the next decade, a new report from Bain & Company says, as policyholders increasingly look to providers for help after "intense turbulence and uncertainty” in recent years...
Floods recovery must drive building rethink as threats rise: ICNZ
16 February 2023
The Insurance Council of New Zealand says the rebuilding of property and infrastructure damaged by recent catastrophic storms and flooding must take account of changes needed for communities to better withstand the impacts of more extreme and frequent weather events...
Hundreds gather at sell-out InsurtechLIVE
16 February 2023
Insurtech Australia hosted a sell-out InsurtechLIVE 23 event on Wednesday where hundreds of experts, many who flew in from other countries and states, gathered in Sydney to discuss the latest trends and breakthroughs in insurance technology...
Junk excuse: cover denied after email confusion
16 February 2023
A business that claimed for a damaged vehicle will not be compensated after a dispute ruling found the insurer was entitled to cancel its policy due to the complainant’s failure to respond to an email and pay the premium on the policy’s renewal...
Gabrielle first cyclone to trigger ARPC pool cover
15 February 2023
Cyclone Gabrielle has become the first event where cover will be provided under the Australian Reinsurance Pool Corporation scheme that came into effect last year to improve insurance affordability in northern regions...
ASIC targets 'misleading pricing promises'
15 February 2023
The Australian Securities and Investments Commission announced today it is stepping up surveillance of insurance pricing practices, after a number of insurers had to return millions of dollars in remediation over failures to deliver premium savings as promised...
Party crasher: claim denied after police chase over drugs
15 February 2023
A complainant who sought compensation for his damaged vehicle after an acquaintance crashed it during a police pursuit has lost his claims dispute...
INsight podcast: ICA urges end to ESL hell
15 February 2023
The Insurance Council of Australia's NSW election campaign is the highlight of the latest episode of the Insurance News podcast...
SIRA censures NRMA Insurance over CTP benefits error
14 February 2023
The NSW State Insurance Regulatory Authority has censured IAG compulsory third party provider NRMA Insurance following an investigation into the incorrect calculation of weekly benefits to more than 2000 customers...
'Not seen since Kaikoura': Cyclone Gabrielle worsens NZ claims toll
14 February 2023
New Zealand has declared a national emergency after Cyclone Gabrielle made landfall overnight, bringing flooding and landslides, destroying homes and roads, and leaving almost a quarter of a million residents without power...
NSW launches Hazards Near Me app
14 February 2023
The NSW state government has launched a new Hazards Near Me app, allowing residents to receive the most up to date warnings on their smart devices for both flood and fire...
Gutter mess: landlord loses mould claims dispute
14 February 2023
A landlord won't have a mould damage claim paid after a dispute ruling agreed with her insurer’s assessment that the building’s deterioration was caused by excess leaf debris in gutters...
Property, cyber challenging in Asia Pacific: Aon
10 February 2023
Property and cyber markets remained challenging in the Asia Pacific region in the fourth quarter, while moderate conditions were seen in motor, casualty and liability, and trade credit, a report from Aon says...
Flooded New Zealand braces for cyclone Gabrielle
10 February 2023
New Zealanders - just recovering from record flooding in Auckland and surrounds - are being warned that tropical cyclone Gabrielle could strike on Sunday and be a widespread and significant event...
Auckland aftermath: post-flood debate 'must focus on resilience, not pools'
10 February 2023
Last month’s devastating flooding in Auckland should focus government attention on resilience measures to protect lives and property, not “fancy” schemes to lower the cost of insurance, the Insurance Council of New Zealand says...
Open and shut case: insurer denies claims for lost luggage, dental work
10 February 2023
A traveller who lodged claims relating to a lost suitcase in Switzerland and dental treatment in Morocco will not be covered after the Australian Financial Complaints Authority ruled that his insurer acted fairly...
Marsh McLennan appoints Bryant to new Pacific CEO role
09 February 2023
Marsh McLennan has appointed David Bryant to a newly created Pacific leadership role as the company looks to draw on expertise from across its four businesses to assist clients facing interconnected challenges...
CHU launches strata inspection service
09 February 2023
Steadfast-owned strata specialist CHU has unveiled a new building inspection serviced aimed at the strata industry, where it is one of the major insurance providers...
Auckland flood: Tower hit by almost 5000 claims
09 February 2023
New Zealand’s Tower has received 4810 claims after unprecedented flooding hit upper parts of the North Island, including Auckland, last month...
Insurer loses disclosure dispute over 'inconsistently applied' guidelines
09 February 2023
A complainant who failed to disclose his claims history will have his claim assessed after a dispute ruling found that his insurer inconsistently followed its underwriting guidelines...