Daily
AI here to help staff, not replace them: tech chief
07 August 2024
Advanced technology will augment the insurance workplace and improve services without replacing industry workers, QBE Ventures expert Alex Taylor says...
Cladding probe findings out of date, surveyors say
07 August 2024
The Australian Institute of Building Surveyors has questioned a Cladding Safety Victoria report that blamed the profession and other construction practitioners for the state’s cladding crisis...
Traveller loses dispute after conflict thwarts Israel trip
07 August 2024
A traveller who cancelled a flight to Tel Aviv last October due to the Israel-Gaza conflict has failed to have his losses covered because of a war exclusion, despite arguing he was misled about the policy...
NIBA seeks ‘forward-thinking insights’ in member survey
06 August 2024
The National Insurance Brokers Association has launched its annual member survey, seeking feedback on insurer engagement, expectations and other matters that will shape the industry’s future...
Finity rolls out cloud-based underwriting platform
06 August 2024
Actuarial and analytics firm Finity has launched an end-to-end specialist underwriting technology platform following a pilot with a large insurer...
Crawford fills key divisional roles
06 August 2024
Loss adjuster Crawford & Company has made key appointments in its Australian construction, property and forensic accounting divisions...
Apartment owner scores partial win in storm damage dispute
06 August 2024
A policyholder has won an additional $8000 payout and more than 30 days’ accommodation after a lengthy claim dispute over water and mould damage to his apartment...
icare CEO hunt ‘not impacted’ by proposed job cuts
02 August 2024
icare’s CEO recruitment process will not be affected by consultation over the axing of 130 jobs, the NSW state insurer says...
‘Important growth pillar’: Johns Lyng makes another strata investment
02 August 2024
Johns Lyng Group will acquire SSKB, a strata management services provider with a portfolio of more than 44,000 lots across 790 schemes in the eastern states...
Experts to debate tech promise vs reality at seminar
02 August 2024
Executives from CGU and ZapCentral will face off at the Insurance News insurtech seminar on Tuesday for a debate titled Promise v Reality: Can Technology Really Change a People-Based Industry? ...
AFCA rejects fire property owner’s sum insured challenge
02 August 2024
A homeowner who admitted underinsuring his property to cut premium costs has lost a bid to have his fire damage payout increased...
‘Take action’: Victorian flood inquiry flags insurance challenge
01 August 2024
The Victorian government’s flood inquiry has tabled its final report, detailing 73 recommendations and 90 findings following the catastrophe of October 2022...
‘Still too high’: AFCA insurance complaints climb to new record
01 August 2024
The number of general insurance complaints reaching the dispute resolution authority grew 4% to a record 29,096 in the year to June, amid a surge in comprehensive motor vehicle cases...
Suncorp makes leadership changes after bank disposal
01 August 2024
Suncorp Group has revamped its executive leadership team after closing the $4.9 billion sale of its banking arm to ANZ yesterday...
Jeep owner denied theft payout after leaving keys in car
01 August 2024
A car theft victim has lost a claim dispute after he was found to have left his vehicle unlocked with the keys inside...
Suncorp keen to ‘get on with the job’ as bank sale closes
31 July 2024
Suncorp Group says it is focused on being a “pureplay insurer” after completing the $4.9 billion sale of its banking arm to ANZ today...
HDI promotes Australia execs, opens Dubai office
31 July 2024
HDI Global has promoted local executives Karina Rodriguez Diaz and Stephen Jones and opened an office in Dubai led by Willem van Wyk, who has moved from Sydney...
Dispute authority rejects quake damage claim
31 July 2024
A company that lodged claims for earthquake damage to two farmhouses will not receive a payout after the complaints authority determined the issues were pre-existing...
INsight podcast: signs of a softening market
31 July 2024
The quarterly Marsh index on commercial premiums - which indicates a softening trend - is the main topic of discussion on the latest episode of the Insurance News podcast...
icare flags job cuts under efficiency drive
30 July 2024
NSW state insurer icare has begun talks with union representatives and staff over proposed structural changes that may reduce its workforce and bring savings of about $23 million a year...