Daily
Flood inquiry: insurer staff ‘discussed bonuses in front of crying claimants’
01 February 2024
Insurance staff talked about their own bonuses in front of devastated claimants while attending a forum intended to help flood victims, an inquiry heard today...
ASIC reviews AI risk as tech ‘leaps forward’
01 February 2024
The Australian Securities and Investments Commission is reviewing the use of artificial intelligence in the insurance, advice, banking and credit sectors amid concerns rapid uptake of the technology is increasing risks for consumers and outpacing regulation...
Cover-More names interim chief
01 February 2024
Zurich’s Cover-More travel arm has appointed Justin Sebire as interim Group CEO...
Kuala Lumpur claims convention puts spotlight on technology
01 February 2024
Technological change and globalisation will be the focus at this year’s Asian Claims Convention in Kuala Lumpur, Malaysia...
ICA calls for $500 million annual buy-back fund
31 January 2024
The Insurance Council of Australia has called on the Federal Government to provide a $250 million annual fund to pay for buy-back and home-raising projects...
Flood inquiry: insurers urged to ‘clean up’ claims handling
31 January 2024
Consumer advocates today called for an immediate improvement in insurers’ handling of flood claims, saying the industry “can and should clean up their own house now”, as a federal parliamentary inquiry got under way...
Hacker targets Eric Insurance client database
31 January 2024
Motor add-on specialist Eric Insurance has notified almost 15,000 customers of a December breach in which personal information on a database was exposed to cybercriminals...
Coffee maker wins payout over sabotage
31 January 2024
A coffee manufacturer will be covered for a business interruption claim after a dispute ruling found it was subjected to several acts of sabotage that resulted in a loss of income...
APRA acts against insurer over risk governance weaknesses
30 January 2024
Auto & General Insurance Company has been ordered to rectify “significant” risk governance weaknesses following an Australian Prudential Regulation Authority review, the watchdog announced today...
Consumers first up as federal MPs begin flood hearings
30 January 2024
Consumer groups will drive home their concerns over insurers’ handling of flood claims at the opening hearing of a parliamentary inquiry tomorrow morning...
Zurich veteran returns as NZ manager
30 January 2024
Zurich has appointed former executive Adrian Sweeney as its GM of New Zealand...
Underwriting agencies Wellington, Epsilon and Aster join forces
30 January 2024
Epsilon, Wellington Underwriting and Aster are merging to create a business that will have more than $150 million in gross written premium...
Cyclone claims lodged as Townsville avoids major damage
29 January 2024
Cyclone Kirrily has caused less damage than feared after crossing the Queensland coast between Townsville and Ingham, but insurers have received hundreds of claims and the downgraded tropical low is continuing to contribute to wet weather in the state...
Rhodian launches A&H underwriting specialist
29 January 2024
Agencies accelerator Rhodian Group has launched accident and health (A&H) specialist Batch Underwriting, the second business it has introduced to the market...
‘Fraudulent’ claimant loses dispute over racetrack motorbike crash
29 January 2024
A motorcyclist has lost his claims dispute after he was found to have falsely described how his vehicle was damaged...
‘Proud’ ex-NIBA boss on Australia Day honours list
29 January 2024
Former National Insurance Brokers Association CEO Dallas Booth has been named on this year’s Australia Day Honours List, in recognition of his decades-long contribution to the industry...
UAC takes control of broker expos after ‘complaints’
25 January 2024
The Underwriting Agencies Council says it will take sole responsibility for running all its Australian expos, after receiving complaints about the three events that have been jointly branded and run with the National Insurance Brokers Association...
Work underway to improve motor smash and repair code
25 January 2024
The Motor Vehicle Insurance and Repair Industry Code of Conduct is set for a “rewrite” and other updates in response to recommendations made in an independent review that was conducted last year...
Matter of minutes: owner loses dispute over car stolen from garage
25 January 2024
The owner of a stolen 2018 Maserati Levante has lost his claims dispute after a ruling panel found the claimant had left the vehicle unattended and at increased risk...
Oracle Group announces leadership change
25 January 2024
Authorised Representative network Oracle Group Australia has named Jane Martin its new MD, taking over from Matthew Denehy, who has taken up a new role in the company...