Insurer ordered to fit genuine car part amid safety fears
12 December 2025
The industry ombudsman has told Insurance Manufacturers of Australia to replace a car windscreen with an approved part instead of a cheaper aftermarket version...
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State MPs break deadlock on workers’ comp reforms
11 December 2025
The NSW government and opposition have agreed on workers’ compensation reforms targeting psychological injuries that will allow stalled legislation to pass parliament next year...
Special claws: motor accident scheme covers pet care
11 December 2025
The cost of caring for pets can be covered by motor injury benefits, the NSW Supreme Court has ruled, in a case likely to set a legal precedent...
Cybersecurity confidence easily shattered, Marsh says
11 December 2025
Marsh has warned against overconfidence after a survey found three-quarters of companies have a high level of faith in their digital risk management strategies...
No theft payout for victim of ‘duplicitous’ house guest
11 December 2025
A theft victim who was distracted by a female guest while a man stole $31,400 worth of items from his home will not be covered for the loss because he invited the woman onto his property...
‘Structurally flawed scheme’: industry hits out as CSLR levy confirmed
10 December 2025
The federal government will impose a $47.3 million special levy to cover a Compensation Scheme of Last Resort funding shortfall, despite opposition from insurers and other financial services sectors...
Brush with the law for painter who worked while on injury benefits
10 December 2025
A former truck driver has been ordered to repay $114,262 after working as a commercial painter for almost three years while receiving workers’ compensation payments...
Business owner loses covid BI case after family tragedy
10 December 2025
A caterer who flew to England to attend a funeral for her father and her brother but could not return to Australia because of illness and covid rules has lost a business interruption dispute...
INsight podcast: is a bad bushfire season incoming?
10 December 2025
Recent bushfire losses in NSW and Tasmania – and the risk facing the country this summer – are the main talking point in the latest episode of the Insurance News podcast...
Insurers praised for adding non-binary option
09 December 2025
Diversity Council Australia has applauded NRMA Insurance and Allianz for enabling motor customers to select non-binary as their gender, despite recent criticism over pricing...
Tower handed $6 million penalty for discount failures
09 December 2025
New Zealand insurer Tower has been penalised $NZ7 million ($6.1 million) for failing to pass on premium savings to customers under its multipolicy discount program...
State’s WorkCover premium frozen after fraud blitz
09 December 2025
A “zero-tolerance” crackdown on fraudulent workers’ compensation claims recovered more than $250,000 in Queensland in 2024-25, and premiums will be unchanged this year...
Customer denied flood cover refund after verbal opt-out
09 December 2025
A homeowner who said she was charged more than $11,000 for flood cover she did not want has lost a refund dispute because she did not properly inform her insurer she was opting out...
Steadfast shares rally as broker deals in focus
05 December 2025
Steadfast shares continue to trade at a level that could make the company a takeover target, analysts say, after a newspaper report suggested a private equity firm is interested in a possible buyout...
IAG recruits North American exec for NZ leadership role
05 December 2025
IAG has appointed Phillip Gibson as New Zealand CEO after announcing last month that Amanda Whiting will return to Australia...
Government re-examines add-on exemptions
05 December 2025
Treasury is reviewing exemptions from add-on insurance rules introduced after the Hayne royal commission to prevent high-pressure sales tactics causing consumer harm...
Ombudsman finds holes in dentist covid claim
05 December 2025
A dental business earning most of its profits by organising professional development events will have a covid-related claim paid – but only for losses relating to its Brisbane practice...
Liberty leadership revamp ‘drives underwriting excellence’
04 December 2025
Liberty Specialty Markets has made changes to its Australian underwriting team as part of a broader Asia-Pacific leadership shake-up...
Tech tool aims to speed whiplash recovery
04 December 2025
Allianz has embedded a whiplash care program in its compulsory third party case management process after finding it can help people recover faster...
Crime ‘seen as cost of doing business’ for farmers
04 December 2025
About 90% of NSW farmers have experienced crime on their properties and 30% have been hit seven or more times, data shows...