Daily

Autumn reprieve after Black Summer, Climate Index shows

15 July 2020

The nation’s weather largely returned to typical levels in autumn after the Black Summer’s destructive bushfires and storms, but a clear long-term trend towards more frequent extreme weather remains, the latest Australian Actuaries Climate Index reveals...

AFCA rulings tackle alcohol travel exclusions

14 July 2020

The Australian Financial Complaints Authority has made clear insurers must prove a claimant is under the influence if they are to rely on exclusions for drugs and alcohol contained in standard travel insurance policies...

SA bushfire inquiry boosts ICA reform case

14 July 2020

SA’s independent inquiry into last summer’s bushfires has added momentum to the Insurance Council of Australia’s national campaign to ditch taxes that act as a disincentive against taking out cover...

Pandemic exclusion upheld in travel claim dispute

10 July 2020

Zurich’s application of a pandemic exclusion in denying a claim from a man who decided not to proceed with a planned trip to China in February has been upheld by the Australian Financial Complaints Authority...

SMEs seek brokers' aid as sales plunge

10 July 2020

Many businesses in New Zealand are seeking insurance advice from brokers as revenues take a hit from the coronavirus pandemic and owners make widespread operational changes, a survey by Vero reveals...

Motor policy wordings cause excess confusion

09 July 2020

A significant number of motor insurance disputes over the application of excesses have been lodged with the Australian Financial Complaints Authority, and consumer groups say variations in wordings are causing confusion...

ESL Monitor accuses Allianz of providing dodgy data

08 July 2020

Former NSW Emergency Services Levy Monitor Allan Fels says a “major investigation” into the pricing practices of Allianz uncovered repeated inaccuracies in data provided by the insurer, which had to be resubmitted 13 times...

Virus puts consumer heat on insurers

08 July 2020

The COVID-19 virus has put insurers in the spotlight, and retention of customers and the need to meet higher service expectations will be a challenge going forward, a KPMG survey of 1500 consumers found...

Brokerage chairman sues A Current Affair

07 July 2020

Chairman of Sydney-based GSA Insurance Brokers and former Liberal Party leader John Hewson is suing Channel 9 for damages over an episode of A Current Affair which he says was defamatory and inaccurate...

McLardy McShane scales up presence

07 July 2020

Melbourne-based insurance group McLardy McShane has announced a new acquisition and joint venture deals, further expanding its business nationally...

QBE to exit India with sale of joint venture

07 July 2020

QBE has agreed to sell its insurance joint venture in India, as the insurer continues to “simplify” its business model as part of the revamp plan introduced by Group CEO Pat Regan, when he formally took charge in January 2018...