12 May 2023
The Australian Securities and Investments Commission and IAG have made Federal Court submissions on a $40 million agreed penalty related to a failure to honour discount promises made to customers...
12 May 2023
QBE has raised its full-year gross written premium guidance after strong first-quarter pricing, but the outlook for the combined operating ratio has deteriorated due to natural catastrophe impacts...
12 May 2023
Law firm Sparke Helmore has flagged the risk of “greenwashing” as the Australian insurance industry faces growing environment, social and governance pressures from regulators, activist shareholders and consumers...
12 May 2023
The Australian Financial Complaints Authority says it received more than 17,000 covid-related complaints about banking, insurance and other financial services, with travel insurance the most complained-about product...
11 May 2023
Billowing smoke from the Black Summer bushfires may have contributed to the rare triple La Nina that has caused record Australian flooding, a US study has shown...
11 May 2023
The Albanese Government may be ready later this month or early June to “share the stages of work” it has been undertaking as part of its response to the Quality of Advice Review final report...
11 May 2023
IAG has invested in Tel Aviv-based Ravin AI and plans to roll out its AI-powered visual inspection solutions across a range of its brands to streamline condition assessments, maintenance and repair of commercial motor fleets and policyholder vehicles...
11 May 2023
The Australian Financial Complaints Authority has criticised Hollard for its handling of a homeowner’s storm damage claim in a determination that found the insurer to be “disengaged and indifferent to its obligations toward the complainant”...
10 May 2023
Insurers have welcomed funding for disaster resilience in the latest federal budget but say much more needs to be done soon to cut risk and protect communities as claims costs from last year reach almost $7 billion...
10 May 2023
An independent review of the voluntary smash repair code has recommended that sanctions for non-compliance be introduced and a “thorough” rewrite be undertaken to address “vague” wordings as part of a 15-point plan to improve governance and consumer outcomes...
10 May 2023
A driver who damaged her vehicle in a late-night crash will be reimbursed for her losses after a dispute ruling determination...
10 May 2023
Some key executive departures from IAG are the main talking point on the latest Insurance News podcast...
09 May 2023
NSW police have alleged jeweller Michel Germani helped plan and coordinate a staged armed robbery at his Hilton Hotel store in Sydney’s CBD in January in an attempt to defraud an insurer...
09 May 2023
A NSW man who submitted fake certificates of capacity to continue receiving workers’ compensation benefits has been convicted and ordered to pay restitution of $7795.20 and prosecutor’s fees of $6185.78...
09 May 2023
The board of NSW state insurer icare has approved a plan to remediate injured workers who were underpaid benefits due to calculation errors, with up to $40 million to be paid from July...
09 May 2023
An insured who sought indemnity for legal liability after a fatal incident while he had been driving his boat will be covered after winning a claims dispute...
05 May 2023
The Australian Financial Complaints Authority has found against dental practices in two business interruption disputes decided following legal clarifications provided by covid-related test cases...
05 May 2023
Envest Group, the Ardonagh Group-owned insurance investment and distribution business, has acquired CPS General for an undisclosed amount...
05 May 2023
RACQ has urged the Queensland Government to consider introducing “premium equalisation” to the state’s compulsory third party motor insurance scheme...
05 May 2023
A homeowner whose property was severely damaged following a “supercell thunderstorm” will be covered for her losses after winning a claims dispute against her insurer...