Loss adjuster Technical Assessing has made several new hires to support the business’s growing operations across the country. 

In Victoria Ian Bennett has joined as Senior Loss Adjuster, Zack Mun as Executive Loss Adjuster and Kim Quach is second in charge to State Manager Mark Bonner.

In NSW Micheal Leonard has commenced as Executive Loss Adjuster, Februzi Nasution as Senior Loss Adjuster and in Queensland Michael de Bruyn has taken up the role of Senior Loss Adjuster and Chris Zietsman as Executive Loss Adjuster. 

The firm has also added to its team in Tasmania. Brad Hart has started as Executive Loss Adjuster while Dean Cooper and Malcolm Budd have commenced as Investigator and Executive Loss Adjuster. 

Group MD David Cambridge says the business has been resetting its foundations since he led a management buyout in mid-2020, and retaining and recruiting talent has been one of the key goals. 

He says it’s not just technical talent that the company wants in its ranks. 

“It’s so much more than that. We want good team players, employees who are dedicated to good customer service and employees with excellent soft skills which is so important,” Mr Cambridge told insuranceNEWS.com.au. 

He says changes implemented by the loss adjuster after the management buyout, such as a new positioning statement on talent and introduction of an employee share ownership plan, are critical to attracting and retaining staff in a tight labour market. 

“The industry is still in a war for talent…in terms of our people, we’ve got to invest in our people,” Mr Cambridge said. 

“People are joining us and the wonderful thing is that over the last couple of years, virtually no one has left. And we want people to be here because they want to be here.” 

The business also held its first national conference last year, a gathering aimed at increasing interaction among its employees across the country. 

“We are encouraging conversations and what we're seeing is that it has worked to improve our overall offerings to customers too,” said Mr Cambridge. 

Technical Assessing has more than 60 team members in its mainland and Tasmanian offices.