IAG has appointed former Qantas Loyalty CIO Alastair Robertson as EGM Customer Technology as consumer appetite for digital continues to grow.

He will “lead the development of richer digital experiences for our insurance customers”, the insurer told insuranceNEWS.com.au.

“Alastair’s appointment coincides with the accelerated adoption of digital channels by our customers and in our communities, and aligns with IAG’s commitment to invest in the digital capabilities that will fuel future growth,” a spokesman said.

Prior to working for Qantas Mr Robertson was chief technology officer at Fox Sports Australia from 2016 to 2018 and head of group strategy at Seven West Media from 2013 to 2016.