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Regulatory & Government

Long-term study tracks NSW injury scheme outcomes

22 March 2021

Claimants in compulsory third party or workers’ compensation schemes for longer periods are more likely to report poorer experience and outcomes and a lesser sense of justice or trust, a first report from long-term research commissioned by the NSW State Insurance Regulatory Authority says...

Senate steps up fintech work

22 March 2021

The Australian Senate last week voted to “expand the scope and length” of the Fintech Select Committee to further strengthen the country’s position as a global financial and technology hub...

SIRA quarterly icare audits on hold amid changes

22 March 2021

The NSW State Insurance Regulatory Authority has put quarterly audits of icare on hold until the second half of this year as a new leadership team settles into top positions at the insurer and moves ahead with reforms...

AFCA warns of ongoing COVID impacts

15 March 2021

The Australian Financial Complaints Authority has warned financial firms must continue to resolve issues quickly as some customers face increasing pressures with the winding back of Government COVID-19 support measures...

FMA warns on misconduct after ANZ court decision

15 March 2021

The Financial Markets Authority has warned companies that they face court action and severe financial penalties for misconduct, after successfully initiating proceedings against ANZ New Zealand...

AICLA pursues clarity on claims handling licensing

08 March 2021

The Australasian Institute of Chartered Loss Adjusters is developing guidelines for members on licensing requirements under new claims handling and settlement legislation passed late last year...

RBNZ amends solvency standard principles after feedback

08 March 2021

The Reserve Bank of New Zealand has released revised principles for its Insurance Solvency Standards review that it says are more “fit for purpose” following feedback from the industry and other groups...

ASIC to offer immunity for misconduct informers

01 March 2021

The Australian Securities and Investments Commission will offer immunity to people who inform the regulator about misconduct they have engaged in with others and are prepared to co-operate on investigations and court action...

ASIC files charges against Allianz, subsidiary

01 March 2021

The corporate regulator has pressed ahead with criminal proceedings against Allianz and its subsidiary AWP for allegedly making false or misleading statements to customers who were sold travel insurance products between 2016 and 2018...

Personal Injury Commission begins operation

01 March 2021

The NSW Personal Injury Commission has officially started operation, creating a new tribunal and “one-stop shop” for disputes related to the workers’ compensation and compulsory third party insurance schemes...

RBNZ publishes Canterbury quakes study

01 March 2021

A detailed study of the ten years since the Canterbury earthquake sequence that devasted New Zealand a decade ago has revealed insurers struggle to accurately estimate claim costs and to quantify uncertainty...