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Regulatory & Government

AFCA warns of ongoing COVID impacts

15 March 2021

The Australian Financial Complaints Authority has warned financial firms must continue to resolve issues quickly as some customers face increasing pressures with the winding back of Government COVID-19 support measures...

FMA warns on misconduct after ANZ court decision

15 March 2021

The Financial Markets Authority has warned companies that they face court action and severe financial penalties for misconduct, after successfully initiating proceedings against ANZ New Zealand...

AICLA pursues clarity on claims handling licensing

08 March 2021

The Australasian Institute of Chartered Loss Adjusters is developing guidelines for members on licensing requirements under new claims handling and settlement legislation passed late last year...

RBNZ amends solvency standard principles after feedback

08 March 2021

The Reserve Bank of New Zealand has released revised principles for its Insurance Solvency Standards review that it says are more “fit for purpose” following feedback from the industry and other groups...

ASIC to offer immunity for misconduct informers

01 March 2021

The Australian Securities and Investments Commission will offer immunity to people who inform the regulator about misconduct they have engaged in with others and are prepared to co-operate on investigations and court action...

ASIC files charges against Allianz, subsidiary

01 March 2021

The corporate regulator has pressed ahead with criminal proceedings against Allianz and its subsidiary AWP for allegedly making false or misleading statements to customers who were sold travel insurance products between 2016 and 2018...

Personal Injury Commission begins operation

01 March 2021

The NSW Personal Injury Commission has officially started operation, creating a new tribunal and “one-stop shop” for disputes related to the workers’ compensation and compulsory third party insurance schemes...

RBNZ publishes Canterbury quakes study

01 March 2021

A detailed study of the ten years since the Canterbury earthquake sequence that devasted New Zealand a decade ago has revealed insurers struggle to accurately estimate claim costs and to quantify uncertainty...

icare seeks governance head in leadership revamp

22 February 2021

NSW state-owned icare is introducing a risk and governance executive position as part of a leadership revamp announced by CEO Richard Harding, who took up the top role last month...

ACCC fears Aon-WTW merger may affect broking competition

22 February 2021

The proposed merger of Aon and Willis Towers Watson could lead to adverse outcomes including higher charges for businesses that need specialised risk service from brokers, according to the competition watchdog...

Treasury begins AFCA review after COVID delay

22 February 2021

Treasury has started a review of the Australian Financial Complaints Authority after the scheduled process was delayed last year due to the coronavirus pandemic...