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Insurers embrace conciliation

05 August 2013

The insurance industry is increasingly using conciliation to settle complaints to the Financial Ombudsman Service…

Bushfire complacency ‘must be tackled’

05 August 2013

Projects to improve bushfire awareness and safety remain unfinished as the Victorian community returns to complacency, according to the Bushfires Royal Commission Implementation Monitor Neil Comrie…

Court tells Allianz to pay in flood dispute

29 July 2013

Allianz has been ordered to pay a disputed claim from a business that was hit by the 2011 Queensland floods, in a decision that could have consequences for other insurers…

General insurance disputes down, says FOS

29 July 2013

The Financial Ombudsman Service received fewer general insurance disputes in the June quarter, with all cases down 8% on the corresponding period last year…

Privacy amendment may spark rush for cyber cover

29 July 2013

A proposed change to the Privacy Act will force businesses to notify affected clients and relevant regulators if personal information is leaked – thus raising the risks posed by cyber attacks and accidental breaches…

Queensland floods prompt fewer disputes

29 July 2013

The Financial Ombudsman Service has received just 17 disputes after this year’s Queensland floods, compared with 1419 after the 2010/11 event…

Brokers, actuaries condemn self-education cap

29 July 2013

Plans for a $2000 cap on self-education tax deductions are a backward step that undermines Australia’s ambition to have a highly trained workforce, brokers and actuaries warn…

Fight against car theft to focus on parts trade

29 July 2013

Preventing vehicle thefts that meet the rising demand for parts and scrap metal is a key aim of the National Motor Vehicle Theft Reduction Council’s 2013-2016 strategic plan…

Pike River insurance won’t cover victims’ payouts

22 July 2013

Most of the insurance payable to Pike River Coal, whose mine on New Zealand’s West Coast collapsed in an explosion, has gone on legal fees – leaving only a few thousand dollars for each of the 29 victims’ families…

Court upholds directors’ access to D&O proceeds

15 July 2013

The NSW Court of Appeal has handed down Australia’s first major decision on access to directors’ and officers’ cover, ruling insurers can pay defence costs under D&O policies before any third-party claim on…