30 September 2024
A complainant who suffered serious injuries after falling from a horse will not receive a trauma payout after a complaints authority accepted that there was not enough evidence to prove the damage was irreversible...
30 September 2024
The Australian Taxation Office has released a final determination on the deductibility of financial advice fees...
30 September 2024
New Zealand insurer Asteron Life has announced the winners of its inaugural adviser financial grant support program...
23 September 2024
“Elevated deaths” are still being reported four years after the covid pandemic broke out in March 2020, according to a Swiss Re report on excess mortality...
23 September 2024
Zurich has introduced a corporate income protection benefit for women’s health conditions...
23 September 2024
Comparator Insurance Watch says life policyholders are paying a “loyalty tax” in the form of higher premiums for staying with their insurers...
23 September 2024
The Senate Economics References Committee is examining the collapse of Dixon Advisory and will report its findings next year...
23 September 2024
The Council of Australian Life Insurers says US claims technology provider EvolutionIQ has joined its corporate partner program...
23 September 2024
MetLife says it has strengthened its claims handling, focusing on areas such as communications to better support customers...
16 September 2024
The federal government’s plan to ban the use of genetic test results in life underwriting has the support of the industry and other stakeholders...
16 September 2024
The Australian Financial Complaints Authority is seeking submissions on its handling of superannuation-related insurance disputes...
16 September 2024
The federal government is a step closer to legislating the objective of superannuation, having secured passage of its bill in the House of Representatives earlier this year...
16 September 2024
Financial Advice Association Australia says its Find a Planner tool has been given an improved user interface and profile pages...
16 September 2024
MLC Life Insurance has appointed Gerard Kerr as chief executive of individual business and Jane McGovern as chief customer and strategy officer...
09 September 2024
An insured has lost a claim dispute after seeking a bigger payout than the $50,000 he received from his insurer, insisting he met his trauma policy’s definition of a heart attack...
09 September 2024
Christchurch-based Integrity Advisers Insurance engaged in “serious misconduct” handling clients who wanted to cancel their life policies and its licence has been revoked, the Financial Markets Authority says...
09 September 2024
A life insurer failed to tell policyholders about premium changes, breaching its obligations under the industry’s code of practice...
09 September 2024
Financial Advice Association Australia has flagged concerns over draft changes to the Australian Bureau of Statistics’ occupation classifications...
02 September 2024
A woman who was diagnosed with two separate breast cancers will not be covered because the discoveries came days before her life policy’s qualifying period expired...
02 September 2024
Increasing the availability of life retirement products has been declared a strategic priority for the Australian Prudential Regulation Authority...