Daily
Crawford plans new 'virtual' tech tool for Australian claims business
27 September 2022
Crawford & Company says its Australian operations will soon be using new technology that will speed up claims handling while giving insureds more control during the process until repairs are completed...
'This is who we are': workplaces must resemble modern Australia, Dive In told
27 September 2022
Australian businesses are being shortchanged and stuck at a “very baseline expectation” by limiting cultural diversity in the workplace, attendees at this year’s Dive In have heard...
Insurer liable for swimming pool damaged by roof repairs
27 September 2022
A homeowner will be compensated after a dispute ruling determined that an insurer-appointed repairer damaged her swimming pool while conducting separate repairs on her roof...
Heavy NSW, Queensland rains cause flooding amid wet outlook
23 September 2022
Heavy rainfall has hit NSW and southeast Queensland, causing flooding in areas including the hard-hit Northern Rivers region, as the Bureau of Meteorology says wetter than usual weather is likely to persist through to the end of the year...
Suncorp confident on targets despite La Nina, inflation
23 September 2022
Suncorp says it remains confident about achieving its targets despite challenges posed by inflation and possible impacts from a third consecutive La Nina weather pattern...
Aviso announces merger of Victorian brokers
23 September 2022
Aviso Group’s Western Insurance Brokers in Colac, Victoria, will merge with Geelong-based Integral Insurance Services to form Aviso Integral at the end of this month...
Claimant compensated after 'avoidable' altercation with repairer
23 September 2022
A complainant who alleged that he was assaulted by a staff member of an insurer-appointed repairer will be compensated after an Australian Financial Complaints Authority ruling found the insurer’s mishandling of the motor claim caused an “avoidable and unnecessary inconvenience”...
Australasia Underwriting acquires Precision property book
21 September 2022
Australasia Underwriting has acquired the Precision Underwriting property book as part of a growth strategy targeting hard-to-place risks in the manufacturing, trades, commercial strata and recycling sectors...
Intermediaries premium rises to $16.5 billion in June half
21 September 2022
General insurance intermediaries invoiced about $16.58 billion in premium in the half-year to June 30, up from $14.12 billion a year earlier, Australian Prudential Regulation Authority figures released today show...
'Agreed value' catching out car owners as inflation spirals
21 September 2022
A consumer group has warned that car insurance customers are being caught short at claims time by rapidly rising vehicle prices...
INsight podcast: home insurance problems on the Radar
21 September 2022
Taylor Fry's annual Radar report is one of the key talking points on the latest episode of the Insurance News podcast...
QBE appoints Tracey Harris to new governance role
20 September 2022
QBE says Tracey Harris has joined the company to take up the newly created role of Chief Governance and Executive Operations Officer, Australia Pacific...
ICA backs emergency management leader appointment
20 September 2022
The Insurance Council of Australia has welcomed the appointment of Brendan Moon as the first Coordinator-General for the Federal Government’s new National Emergency Management Agency...
Aon appoints cyber solutions head for Australia and region
20 September 2022
Aon has appointed Adam Peckman Head of Cyber Solutions Asia Pacific to drive the growth of its business in Australia and the region as well as address new exposures in cyber security arising from the digital evolution, the broker announced today...
Landlord not covered for unpaved driveway accident
20 September 2022
A homeowner will not be compensated for accidental damage to his unpaved driveway after a dispute ruling determined it did not fall under the defined term of “building” covered by his landlord policy...
Radar report: insurers show 'admirable resilience', but challenges remain
16 September 2022
Taylor Fry’s annual class-by-class assessment of the general insurance industry has been released, with all classes except for householders posting a profit...
Allianz highlights insurance challenges facing First Nations SMEs
16 September 2022
First Nations small business owners face bigger insurance challenges than the rest of the country, according to new research commissioned by Allianz...
Vero wins Gold Mansfield for third straight year
16 September 2022
Vero has won the Gold Mansfield award recognising claims excellence for the third consecutive year after also taking out top honours in the SME Property and Casualty category...
'Slapped' doctor wins dispute over coverage limits
16 September 2022
A doctor who says he was the victim of workplace bullying has won a dispute with his insurer over the applicable subclause for his medical indemnity claim...
No reprieve: wild winter weather drives up claims
15 September 2022
The past winter was the worst for home and motor claims caused by wild weather since 2016 and damaging conditions look set to persist into spring and summer, NRMA Insurance says...