Insurers 'ditch one-stop-shop providers for niche specialists'
03 February 2021
Insurers are opting to select an array of expert technology suppliers instead of relying on a single general provider, insurance consulting firm Xceedance says...
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Driver loses dispute over car stolen during coffee stop
03 February 2021
A man who stopped to make a coffee at a service station at 3am and emerged to find his vehicle gone will not have his claim paid after losing a dispute with his insurer...
Homes destroyed in WA bushfire
02 February 2021
A bushfire burning out of control near Perth may have destroyed at least 30 homes as firefighters continue to battle the flames and aerial support is sent to protect crews and properties...
Swiss Re Corporate Solutions local head leaves for UK role
02 February 2021
Swiss Re Corporate Solutions has appointed Country Head Australia and New Zealand Melanie Slack, who is based in Sydney, to a new posting in London with responsibility for the business in the UK, Ireland and South Africa...
Queensland councils join forces in reinsurance pool push
02 February 2021
The Local Government Association of Queensland is today urging the Federal Government to set up a national reinsurance pool before the next disaster season to help cut the cost of soaring premiums in the state...
Thumb tip not a limb, AFCA rules in claim dispute
02 February 2021
AIG has won a claim dispute over a $25,000 policy benefit sought by a man who lost the tip of one of his thumbs during a circular saw accident in May...
Treasury consults over add-on deferred sales model exemptions
29 January 2021
A Treasury consultation will consider exemptions to the new deferred sales model for add-on insurance...
Policyholder fails to force insurer to pay for claim manager
29 January 2021
The Australian Financial Complaints Authority has ruled Suncorp does not have to cover a $50,000 fee paid by policyholders to someone they engaged to assist with a home storm damage claim after they were dissatisfied with the insurer’s response...
Beverage importer wins third-party claim dispute against CGU
29 January 2021
The Federal Court has ruled a beverage importer can rely on the meaning of "a third party beneficiary" as set out in the Insurance Contracts Act to claim under an Industrial Special Risks Insurance Policy issued by CGU...
IAG calls for automated vehicle makers to use standardised interface
29 January 2021
IAG says driverless car manufacturers must share vehicle use data and technical details if insurers are to continue offering cover...
Aon unveils post-WTW merger executive team
28 January 2021
Aon has announced the executive team that will lead the company under CEO Greg Case after completion of its $US30 billion merger with Willis Towers Watson...
Motor trader who blamed broker for 'inappropriate' policy loses complaint
28 January 2021
A complaint filed by a motor trader against PSC Reliance Franchise Partners, accusing the broker of failing to arrange an “appropriate” insurance policy, has been dismissed by the financial dispute resolution body...
Open, ahm agree car and home cover partnership
28 January 2021
Hollard-backed insurtech Open will administer two new general insurance products for health insurer ahm...
Victoria combats bushfire with cutting edge drone technology
28 January 2021
Drones featuring high-definition thermal imaging and live-streaming cameras have been added to Victoria’s bushfire defence arsenal...
Cyber rates rising as risks increase: Marsh
27 January 2021
Insurers have reduced cyber capacity limits on single risks while premium rises are set to continue after gains of 15-20% in Australia last year as demand for cover accelerates, Marsh says...
SME premiums almost flat, BizCover index shows
27 January 2021
SME insurance specialist BizCover says premiums of business policies sold through its online platform have hardly increased, contrary to what is being reported in the broader market...
Cover-More unscathed as ASIC, RBNZ investigate cyber breach
27 January 2021
Travel insurer Cover-More says it was not directly impacted by a cyber attack on software provided by Accellion...
IAG ethics adviser Mostyn among industry's Australia Day honours
27 January 2021
IAG Ethics Committee member and former group executive Sam Mostyn has been recognised in this year’s Australia Day Honours...
BI claims uncertainty ramps up insurer earnings pressure: Fitch
25 January 2021
A possible surge in COVID-19 business interruption claims adds to existing pressures on Australian general insurers’ earnings, Fitch warns...
Claimant who blamed bat for power surge loses insurance complaint
25 January 2021
A Suncorp contents insurance policyholder who believed a bat was responsible for a power surge that subsequently damaged his laptop and televisions has failed in his bid to have the insurer accept his claim...