Daily
ICA sets out best practice for expert reports
16 August 2024
The Insurance Council of Australia has developed a best-practice standard for expert reports amid concerns over their use in claims assessments, particularly after the record-breaking 2022 floods...
Queensland's Sure appoints claims head, strategy manager
16 August 2024
Graham Dale has joined Sure Insurance as head of claims and Kahlee Ferguson has taken the newly created position of strategy and relationship manager...
Dispute authority rejects ‘civil riot’ label on Israel attacks
16 August 2024
A man whose parents’ flights to Australia from Israel were cancelled following the October 7 attacks has lost a dispute over his insurer’s decision not to cover their costs...
APRA urges fast action on cyber weaknesses
16 August 2024
The Australian Prudential Regulation Authority has again written to insurers giving guidance on common cyber control weaknesses...
Counsellors flag ‘widespread practice’ of lowball cash settlements
15 August 2024
Financial counsellors have called for claims handling reforms in a supplementary flood inquiry submission that provides data on cash settlement shortfalls and feedback from more recent client experiences...
‘Time is now’: insurers, planners demand action on risky land use
15 August 2024
The Insurance Council and the Planning Institute of Australia have called on all levels of government to prevent development in high-risk areas as demand for housing grows...
Pensioner secures house fire settlement after row over ‘squatter problem’
15 August 2024
A property owner will have her home insurance policy reinstated after the complaints authority overturned her insurer’s decision to deny a claim based on misrepresentation of the house’s condition...
Tennis star among drawcards as Dive In returns
15 August 2024
Registration for Dive In events next month is now open, with the program including presentations from former tennis star Jelena Dokic and the director of TV show You Can’t Ask That...
Business ombudsman calls for hazards partnership expansion
14 August 2024
The small business ombudsman has proposed a further expansion of the Hazards Insurance Partnership, which was formed to address affordability and disaster resilience issues...
‘Constant jeopardy’: Melbourne CBD drops e-scooter scheme
14 August 2024
E-scooter hire companies have been given 30 days to remove their vehicles from the City of Melbourne municipality after the council scrapped them over safety and compliance concerns...
AFCA scuppers claim after ‘deformed’ boat sinks
14 August 2024
A boat owner has been denied a payout for his sunken vessel after the dispute authority found his insurer reasonably attributed the loss to excluded causes...
INsight podcast: concussion discussion impacts insurance
14 August 2024
Increasing concern about sports-related concussion and Zurich's extension of exclusions is one of the main topics of conversation on the latest Insurance News podcast...
NSW eyes builders’ cover reform as Weir tapped to review scheme
13 August 2024
The NSW government plans to revamp its mandatory builders’ warranty insurance scheme, announcing today that industry regulation expert Bronwyn Weir is reviewing the program...
Call for federal pricing watchdog as low-earners struggle
13 August 2024
The federal government should create a permanent general insurance monitor to ensure competition and accountability as “hidden” granular risk pricing affects affordability for lower-income people in disaster-prone areas, the Financial Rights Legal Centre says...
Court rejects NRL star’s $1 million ‘crusher tackle’ paralysis claim
13 August 2024
A former rugby league player has lost his bid for a $1 million insurance payout after a court battle over the extent of his career-ending injury...
Property owner wins fire payout after dispute over monastery stays
13 August 2024
A homeowner whose fire damage claim was denied when his insurer alleged he had stayed at a monastery rather than his house will be covered for his losses following a dispute authority decision...
QBE signals end of remediation program as profit doubles
09 August 2024
QBE says net profit doubled to $US802 million ($1.22 billion) in the first half, and the company also flagged today that a multi-year push to refine the business and exit underperforming areas is reaching a conclusion...
Senators grill industry over premium rises
09 August 2024
Home insurance rate rises may have peaked, a Senate inquiry heard today, as the industry explained the challenges of pricing exposures in the face of increased extreme weather events...
Property owner wins flood payout after exclusion period row
09 August 2024
A homeowner who bought flood cover days before his house was inundated will be paid for his losses after his insurer failed to show the damage occurred within an uninsured period...
Mitsui Sumitomo appoints distribution chief, seeks agency partners
09 August 2024
Mitsui Sumitomo Insurance has appointed David Hall as head of distribution and says it is looking to engage more with underwriting agencies as “a key pillar of its growth strategy”...