Daily

CBA sued over 'junk' insurance products

10 June 2020

Law firm Slater and Gordon has filed a class action against Commonwealth Bank, accusing the country’s biggest lender of selling “junk” consumer credit insurance products...

AFCA investigates BI test case

09 June 2020

The Australian Financial Complaints Authority has confirmed it is considering a business interruption test case proceeding, to provide an “authoritative decision” on how policies should respond to COVID-19 shutdowns...

QBE targeted for UK dentists class action

09 June 2020

Law firm Mishcon de Reya has lined up funding for a UK dentists business interruption class action against QBE, after also flagging plans to pursue the insurer on behalf of the hospitality industry...

Hollard extends COVID-19 assistance

09 June 2020

Hollard has added to a package of financial assistance measures and extended the timeframe by three months as clients continue to face changing circumstances and stresses due to the coronavirus outbreak...

AFCA stands by Uber ruling at odds with guidance

05 June 2020

The Australian Financial Complaints Authority has published an agreed “approach” to insurance disputes over ridesharing disclosure – but says it won’t review a recent case that appears to contradict the new guidelines...

COVID-19 fuels emerging risks: Swiss Re

05 June 2020

The coronavirus outbreak is amplifying some emerging risks and has illustrated the importance of not relying on historical data to prepare for future threats, Swiss Re says in its annual Sonar report...

Cover-More feels heat as refunds surge

04 June 2020

Cover-More forecasts it will refund premiums for at least 250,000 travel insurance policies this year due to the coronavirus pandemic, while struggling with a slide in expected response times in handling claims and inquiries...

Industry advised to heed ASIC warning on UCT reform

04 June 2020

The industry has been urged to take seriously a warning from the Australian Securities and Investments Commission that action will be taken against insurers that fail to comply with the new unfair contract terms laws that will come into effect next April...

Pandemic-hit travel insurers cut staff

04 June 2020

New Zealand’s largest travel insurer, Southern Cross Travel Insurance, will halve its full-time staff as the sector battles the financial fallout of the COVID-19 pandemic, which has decimated global tourism...

NSW passes legislation to expand construction PI pool

03 June 2020

Designers and building practitioners in NSW will need to be registered and hold adequate professional indemnity insurance following the passage of a bill that forms part of the Berejiklian Government’s efforts to reform the troubled construction sector...

icare advocate turns focus on to building scheme

03 June 2020

NSW state insurer icare says its Independent Customer Advocate Darren Wright has turned his attention to the state’s home building compensation scheme in an expanded role, and wants to hear from brokers about their experiences...

UK court case will test QBE’s policy wordings

02 June 2020

QBE will be among eight insurers drawn into a UK High Court test case initiated by the financial regulator to help resolve disputes over business interruption policy wordings...

Hail no: insurer refuses to pay for mystery dents

02 June 2020

A motor insurance customer has lost a dispute over damage to her car following a hailstorm after investigators found that almost half the dents appeared to have been made using a tool...