Daily
Jewellery owner loses dispute over ‘missing zero’ on sum insured
21 April 2022
The owner of a diamond ring and two valuable watches who says a bank employee skipped a zero when entering sums insured, resulting in a theft payout of $29,000 rather than $290,000, has lost a claim dispute...
Insurance disputes dominate Seroja complaints: AFCA
21 April 2022
The Australian Financial Complaints Authority says insurance tops the list of 25 disputes it has received so far from Cyclone Seroja and more than $500,000 have been awarded to date, a year after the storm struck the WA mid-west region...
Insured losses from floods hit record $4 billion: Perils
20 April 2022
Insured losses from recent flooding in Queensland and NSW stand at $3.99 billion, Perils says, the largest flood loss on record for the Australian insurance industry, exceeding the Brisbane floods of 2011...
NIBA amends new code as members prepare
20 April 2022
The National Insurance Brokers Association has made some changes to the new code of practice following feedback as members prepare for the November start date...
Mandated use of quantity surveyors urged to address under-insurance
20 April 2022
Requiring residential property owners to engage a certified quantity surveyor to prepare a building replacement report will help ensure they are adequately insured, the Australian Institute of Quantity Surveyors says...
Complainant wins dispute after gearbox falls from truck
20 April 2022
An insurer has lost a dispute over a claim for a damaged coal conveyor belt gearbox, despite evidence the equipment fell from a truck as it was driven through a roundabout because the load was not properly secured...
NSW establishes flood rebuilding body to lead recovery
19 April 2022
A newly established Northern Rivers Reconstruction Corporation will lead the long-term rebuilding of NSW areas affected by recent flooding, while liaising with sectors including insurance, the State Government said today...
Suncorp backs drive for financial literacy course in schools
19 April 2022
Suncorp is calling on governments to introduce financial literacy as a standalone course across all secondary schools...
More homeowners taking mitigation action: Sure
19 April 2022
Sure Insurance, which focuses on north Queensland, has reported a “significant increase” in policyholders taking action to protect homes in response to premium discounts, and says such incentives should be one part of broad action to drive mitigation...
Driver who left sunroof open in wet weather loses claim dispute
19 April 2022
The owner of a car damaged by rain when she left the sunroof open has lost a claim dispute over a warped seat, electrical damage and a smell in the vehicle...
Tradie incentives offered for Queensland flood rebuilding
14 April 2022
The Insurance Council of Australia has welcomed incentives offered to tradies from states not impacted by recent flooding to assist in Queensland rebuilding work, as shortages of labour and supplies continue to hamper repairs...
AAMI teams with Spotify to tackle drowsy Easter drivers
14 April 2022
Suncorp brand AAMI has teamed with streaming service Spotify in a new Easter driver safety campaign pitched at young drivers, offering a Rest Towns playlist series that prompts drivers to stop every two hours during long road trips...
AFCA backs insurer in dispute over damaged entry sign
14 April 2022
A commercial strata insurance policyholder has lost a claim dispute over a damaged entry sign that it says dropped during a storm and cost more than $15,000 to replace...
INsight podcast: flood claims and rising premiums
14 April 2022
The flooding catastrophe and the expected impact on premiums is among topics discussed on the latest episode of the Insurance News podcast...
AIG set to withdraw PI offerings to financial planners
13 April 2022
AIG will cease offering professional indemnity (PI) insurance to financial planners in Australia some time in the third quarter, as industry observers warn the product line remains under pressure after years of high claims losses...
Rental hosts urged to check cover ahead of Easter holidays
13 April 2022
Insurers have urged Australians planning to rent out their properties during this Easter holiday break to review their insurance policies, warning they may not be covered for damage or other financial loss caused by short-term tenants..
Octogenarian in poor health wins extra claim compensation
13 April 2022
An 84-year-old with severe arthritis and a heart condition who said she was forced to sleep on the floor during a claim for storm damage has won additional compensation in a second dispute hearing...
Zurich’s Longden to take up expanded CFO role
13 April 2022
Zurich says Daniel Longden will take up an expanded CFO role for the group’s Life and Investments and General Insurance businesses across Australia and New Zealand, effective from the start of next month...
icare recruits CFO Farquharson from Zurich
12 April 2022
NSW state-owned insurer icare has appointed Zurich’s Stuart Farquharson as CFO following executive moves at the end of last year...
Renewables underwriter GCube puts ‘boots on the ground’
12 April 2022
GCube Insurance, a specialist underwriter for renewable energy projects, has expanded with a new operation in the Sydney office of its parent Tokio Marine...