Daily
Complainants awarded compensation over fire claim delays
23 June 2023
An Australian Financial Complaints Authority decision requires an underwriting agency to pay maximum non-financial compensation and provide a detailed scope of works for a house fire claim after finding that it did not “adequately communicate” with homeowners...
Beauticians lose BI disputes as link to shut-down orders fails
22 June 2023
Beauticians in the Victorian regional city of Bendigo and Melbourne’s Altona Meadows have lost disputes over cover for shut-downs during the pandemic because the State Government orders were not “as a result of” virus outbreaks within 20km of their businesses...
Johns Lyng raises earnings guidance, continues to invest
22 June 2023
Johns Lyng Group will press on with expanding its disaster recovery works capability to keep up with demand from insurance clients and governments...
NZ insurers pay out more than $NZ1 billion for twin climate catastrophes
22 June 2023
A third of the claims for two record-breaking New Zealand weather events have so far been paid out from the estimated $NZ3.18 billion bill...
INsight podcast: new era of mitigation spending begins
22 June 2023
A new era in mitigation funding is discussed by the panel on the latest episode of the Insurance News podcast...
Consumer lobby seeks inquiry into insurance ‘market failure’
21 June 2023
The Australian Consumers Insurance Lobby has asked Assistant Treasurer Stephen Jones to commission a report or inquiry into “market failure in the general insurance sector” as climate change and emerging risks exacerbate affordability and availability challenges...
Covid travel disruption ‘still very much a problem’
21 June 2023
Southern Cross Travel Insurance says covid is still frequently disrupting travel plans and showing up in hundreds of its claims, making up 11% of all payouts across Australia and New Zealand...
Inclusion festival to ‘unlock innovation’
21 June 2023
This year’s Dive In diversity and inclusion festival, to be held September 26-28 worldwide, will focus on the theme Unlocking Innovation: The Power of Inclusion...
Insurer not required to pay more after 'revalued' caravan washed away
21 June 2023
A complainant whose caravan was washed away by floodwaters has lost a challenge to increase his insurance payout above the agreed value on his policy...
NRMA Insurance hit by NSW hail motor claims
20 June 2023
Severe weather caused 36% of NRMA Insurance autumn home claims nationally, though Queensland had its quietest autumn for wild weather damage in more than six years...
Lismore releases plan to prepare for more frequent and worse floods
20 June 2023
Lismore City Council has outlined plans to prevent inappropriate development and to introduce stronger flood protection rules in new buildings as part of changes to take account of rising risks from more severe weather events...
Burglary claim denied after insurer discovers misrepresentation
20 June 2023
A burglary victim who sought cover has lost her claims dispute after she failed to inform her insurer of a previously declined claim...
‘We are back’: PassportCard resumes travel insurance sales
20 June 2023
PassportCard Australia has resumed travel insurance sales after months of preparations to restart operations here...
Suncorp pledges $25 million for Queensland as part of bank deal
16 June 2023
Suncorp has outlined a $25 million jobs and investment package, which includes developing a disaster response centre in Brisbane, as part of bank sale commitments agreed with the Queensland Government...
Arteva appoints Chief Commercial Officer
16 June 2023
Elise Pedersen has been appointed Chief Commercial Officer at Arteva Funding, replacing Brisbane-based Bob Dodd who will transition to the role of Commercial Director to focus on expansion and business development...
Weeded out: insurer entitled to deny cannabis lab claim
16 June 2023
A property owner who sought payment after tenants turned his home into a cannabis lab has lost his claim dispute...
Tech firm puts case for statutory public liability scheme
16 June 2023
Consulting and technology firm Xceedance has suggested Australia should consider introducing a statutory scheme for public liability insurance given difficulties faced by many organisations in gaining affordable and suitable cover...
ICA welcomes ‘historic’ buybacks offer
15 June 2023
The Insurance Council of Australia has welcomed the Northern Rivers Reconstruction Corporation’s offer to buy back more than 1000 Northern NSW homes facing significant risk from flooding...
Strata report highlights insurance growth potential
15 June 2023
Strata-titled properties have an estimated insured value of $1.3 trillion, which is set to rise as the proportion of residents living in townhouses, apartments and units continues to grow, according to a new report...
Arctic, AI: Swiss Re flags emerging global risks
15 June 2023
Swiss Re’s annual Sonar report flags a “multi-faceted” emerging risk landscape with issues ranging from geopolitical tensions over access to the Arctic to a dangerous reliance on artificial intelligence...