Daily

IAG eyes one million new customers as part of growth agenda

07 December 2021

IAG today announced plans to add one million new customers primarily through the expansion of the NRMA Insurance brand as part of CEO Nick Hawkins’ five-year vision for the business, which also involves the revitalisation of the insurer’s loss-making intermediated division...

Clarity, changes sought on reinsurance pool

07 December 2021

Brokers and insureds are closely examining the northern Australia cyclone reinsurance pool details and seeking more clarity and some changes, as a tight deadline looms for submissions on the draft legislation...

Draft laws outline mandatory cyclone reinsurance pool

03 December 2021

The Federal Government has released cyclone reinsurance pool draft legislation that shows it will be compulsory for insurers with eligible risks to participate in the scheme after a transition period...

Homeowner wins disclosure dispute despite damning report

03 December 2021

A first-time homebuyer has won a $62,938 payout in a claim dispute after thieves broke in and vandalised his insured property, setting fire to a number of rooms, after he was forced to move out when COVID struck...

ACCC approves ICA tool to process BI claims

02 December 2021

The Australian Competition and Consumer Commission has granted interim approval for insurers to use a web-based tool developed to help assess a possible influx of COVID-related business interruption claims following the conclusion of the second test case...

ASIC Black Summer claims review flags areas for improvement

01 December 2021

An Australian Securities and Investments Commission review of claims handling outcomes for consumers affected by the Black Summer bushfires has identified areas for improvement and good industry practices that it says should be widely adopted...

Marsh appoints Chief Claims Officer

01 December 2021

Marsh has appointed insurance lawyer Catherine Osborne to the newly created role of Chief Claims Officer, Pacific as it strengthens support for clients...

IAG faces shareholder class action over BI disclosure

30 November 2021

Law firm Quinn Emanuel Urquhart & Sullivan plans to file a shareholder class action against IAG for alleged breaches in updating the market about its exposure to business interruption claims resulting from the pandemic...