The Finance Sector Union (FSU) says some of the 550 jobs facing the axe at Suncorp will come from insurance.

Well-placed sources previously told insuranceNEWS.com.au that the Vero commercial insurance business will not be severely hit by the cuts, while plans for the company’s direct insurance operations have not been disclosed.

It was thought that Suncorp’s banking operations would be worst affected, with the closure of 19 bank branches and one business centre already confirmed.

But FSU told insuranceNEWS.com.au that the 550 figure was on top of the job losses stemming from branch closures.

“We’re ultimately looking at about 600 jobs,” FSU Queensland Local Executive Secretary Wendy Streets said.

“It’s a big loss of jobs for Suncorp and it’s right across the organisation including IT, insurance, and banking. There are people in insurance claims who have been told they are impacted.”

The FSU is threatening to file a dispute with the Fair Work Commission over consultation on the cuts. It wrote to Suncorp last week complaining its members had not been given enough information.

“Many reported being unclear if they were in scope or not, and for those who are in scope they are unclear if their job will continue to exist in the proposed structure,” the letter says.

“Members report that there are no job descriptions available for the 180 new jobs that are being created, and no detailed information about what jobs are available for them to apply for.”

The FSU claims there is “a lack of trust and goodwill” between Suncorp workers and management and seeks an extension of the consultation period.

“Should Suncorp refuse to extend the consultation period or address the legitimate concerns of employees raised in this correspondence, FSU may file a dispute in the Fair Work Commission.”

Suncorp declined to respond to the FSU's claims.

“As we’ve already stated, Suncorp is working closely with our people as we align teams under the operating model we announced in July to ensure we can support the changing needs of our customers through and beyond COVID-19," a spokesman told insuranceNEWS.com.au.

"Our teams were advised of the proposed changes and we are fully committed to continuing to consult with our people and supporting those impacted.”