Personal injury insurance specialist EML has produced a video to help injured people understand workers’ compensation.

The video outlines the claims process, with key topics including returning to work, calculating weekly payments and medical treatment options.

“We’re sending every worker with a new claim their own video,” Customer Experience Manager Victoria Helena Swindells said. “People can choose to watch the topic that’s most relevant to them, whenever they want to.

“The video is personalised with information about their claim and their case manager contact details.”