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Analysis

‘We need to talk about relocation’

08 July 2024

An urgent national conversation about relocating the most at-risk homes is needed to address the growing threat of riverine flooding and rising sea levels, according to a new study...

Pooling in the same direction

27 May 2024

After many years of insisting the only solution to insurance affordability challenges is to reduce the risk, the industry and federal government now admit something else is needed...

Motor complaints take pole position

20 May 2024

Out of 28,698 general insurance complaints made to the dispute authority last year, 9565 related to comprehensive motor cover...

The ‘troubling’ trends on code breaches 

06 May 2024

The General Insurance Code Governance Committee has released its latest statistics – and breaches have soared. insuranceNEWS.com.au has delved into the 38-page data and compliance report, which covers last financial year, to pull out the key trends...

AFCA examines its approach to disclosure 

29 April 2024

Since October 5 2021, the duty of disclosure has no longer applied to consumer insurance contracts, as a raft of Hayne-inspired regulatory changes have been introduced...

Strata practices report unleashes torrent of criticism 

25 March 2024

Allegations that a major NSW strata management firm has been charging excessive fees for insurance services without full disclosure of the arrangements have touched a nerve and triggered a torrent of criticism directed at practices within the sector...

Catastrophes and confusion kick-start standard cover review 

18 March 2024

The Federal Government has bitten the bullet and is moving ahead with work to standardise more natural hazard insurance definitions and make an outdated standard cover regime effective, as record catastrophes and policy complexities sharpen the focus on an issue talked about for years...

‘Notoriously hard balancing act’: industry fears slip-ups

11 March 2024

There’s no respite for Australian insurers, two years after record-breaking floods. The industry is dealing with an ongoing federal parliamentary inquiry into its response to those catastrophes while having to keep a close eye on an array of competing risks such as cyber threats and stiffer regulations...