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'Technology to accelerate decline in insurance broking jobs'

Adoption of new technology will accelerate a decline in the number of insurance broking jobs over the next decade, according to new research.

The number of insurance brokers in Australia will fall from 22,960 to 19,080 in 2032, with technology responsible for the loss of 7420 jobs that would otherwise have been created, Faethm by Pearson says.

“The nature of jobs will quickly evolve as tasks are both automated and augmented by technology and this will impact future demand,” its The Future of Australian Jobs report said.

Faethm says technology will automate and augment work tasks, and add entirely new jobs.

“This transition, however, will not be easy, and the benefits are not evenly distributed. Some industries, companies, economies, and communities will bear the brunt of the downside effect, whereas others will flourish.”

Industries to see strong jobs growth over the next 10 years are heath care and social assistance, professional, scientific and technical services and construction – with aged and disability care workers best placed.

Manufacturing, retail and accommodation & food services will see the greatest declines, with sales assistants, clerks and checkout operators most affected.

Technology will automate repetitive tasks and allow finance professionals to “spend less time working through complex spreadsheets and more time in strategic analysis”. The report says economic growth will still drive the need for occupations, and while the work of an accountant for example can be highly automated, its modelling suggests demand for accountants still grows but “at a greatly reduced rate".

The number of accountants would grow 0.4% a year over the next decade – though if there wasn't any technology adoption there would be another 45,000-plus accountant jobs created, it says.

However, financial services professionals have transferable skills that will set them up for a variety of new careers – in particular cyber security, which is an in-demand role, the report said.

"They share a number of applied skills,” it says, listing being exact or accurate, providing consultation and advice and guidance and expert advice to management or other groups on technical, systems, or process-related topics.

Other advantageous traits were working to strict deadlines, coding, categorising, calculating, tabulating, auditing, or verifying information or data, and monitoring and assessing performance of individuals and organisations to make improvements or take corrective action.