Specialist underwriting agency 360 Commercial Motor has created an in-house claims team to “enhance” services for broking partners.

The team will begin work next Tuesday, aiming to ensure quicker response times and tailored claim resolutions.

“We are excited to offer a more streamlined, responsive and personalised service to our broking partners,” executive director Paul Jeffries said. “This change represents our commitment to delivering superior claims management and utilising the latest technology to enhance outcomes.”

The agency says it is using technology platform Wilbur to further strengthen the claims process.