The WA government says new vehicle towing regulations aim to crack down on “unscrupulous practices” and ensure fairer conditions for drivers and reputable towing companies.

Proposed changes include limiting the sums companies can charge for towing and storing light vehicles, increasing safety standards for service providers and workers, and banning adverts for the payment of spotter fees.

The state will also give the Department of Transport powers to penalise towing companies. 

The government introduced the reforms under the Towing Services Bill 2024, which is in the state parliament. They draw on feedback from consumer groups, police, WorkSafe, the Transport Department and insurance groups.

“Criminal elements in this industry need to know that we will not tolerate unethical and intimidatory behaviour,” state Minister Assisting the Transport Minister David Michael said. “This legislation also aims to protect lawful family towing businesses.

“[The Transport Department] will continue to work with industry and stakeholders as the reforms are delivered in a phased approach, with the setting and enforcement of maximum crash towing and storage charges in the Perth and Peels regions a matter of priority.”

The Insurance Council of Australia has welcomed the reforms, saying they will be a “win for WA motorists, who are currently charged six to eight times more for tows compared to motorists in the eastern states”.

CEO Andrew Hall said: “ICA and insurers have long called for reform of towing arrangements in WA to prevent price gouging and bring the state into line with other jurisdictions.

“We look forward to working collaboratively with all stakeholders to ensure reforms are implemented promptly and effectively for the benefit of all WA motorists.”