AFCA appoints head of membership services
10 August 2020
The Australian Financial Complaints Authority has appointed Campbell Daff to the newly created position of Head of Membership Services...
Regulatory & Government
SIRA CEO condemns icare at NSW Parliamentary inquiry
03 August 2020
State Insurance Regulatory Authority CEO Carmel Donnelly has condemned the performance of icare in an appearance before a NSW Parliamentary inquiry and says she is concerned over the lack of progress on an action plan set out last year to improve performance...
ICA renews push for tax reform
03 August 2020
The Insurance Council of Australia says tax reform will help consumers as the nation’s economy adjusts to the impact of COVID-19...
ASIC demands faster complaints handling
03 August 2020
The Australian Securities and Investments Commission will require faster handling of consumer complaints under new rules that also demand proactive responses to issues raised on companies’ social media sites...
Industry pushes for reform of class action laws
03 August 2020
The insurance industry has made its case before a parliamentary inquiry into the class action system, pushing for reforms to arrest the sharp escalation in directors’ and officers’ premiums...
APRA drops blanket advice to defer dividends
03 August 2020
The Australian Prudential Regulation Authority has written to insurers to update its capital management guidance, easing restrictions around paying dividends...
Government extends pre-budget input
03 August 2020
The Federal Government has extended the deadline for submissions from individuals, businesses and community groups on priorities for the 2020-21 Budget...
SIRA conducts customer experience survey
03 August 2020
The NSW State Insurance Regulatory Authority is seeking customer feedback on the state’s workers’ compensation, compulsory third party and home building compensation insurance schemes...
NZ regulator lists priority COVID risks
03 August 2020
New Zealand’s Financial Markets Authority has outlined six priorities for the next three to six months as it continues to respond to COVID-19 issues...
icare review to improve vulnerable customer support
27 July 2020
NSW state insurer icare aims to improve its support of vulnerable customers through an upcoming review...
Bushfire inquiry deadline extended to October
27 July 2020
The Royal Commission into National Natural Disaster Arrangements will deliver its findings on October 28 after being granted a two-month extension...
APRA extends capital guidelines for rest of 2020
27 July 2020
The Australian Prudential Regulation Authority will this week update its capital management guidance for insurers, extending special COVID guidelines it issued in April to the end of the year, though making the rules more “flexible.”..
‘Save CTP’ campaign underway in Queensland
27 July 2020
Lawyers and unions have kicked off a “Save our CTP” campaign in Queensland and are seeking support from politicians to prevent changes to the state’s compulsory third party insurance scheme after the next election...
ACT cracks down on ‘shifty’ construction work
27 July 2020
A new team of government building certifiers in the ACT will break the link between building firms and inspectors in a further crackdown on “dodgy” property developers...
Industry pushes for bushfire risk rating transparency
20 July 2020
Greater access to bushfire attack level ratings could help tackle the underinsurance problem in at-risk areas, industry representatives have told a Senate inquiry...
ICA seeks national action on disaster data sharing
20 July 2020
The Insurance Council of Australia has called for action to overcome Privacy Act concerns that are limiting the sharing of state government data on natural disaster impacts...
icare advocate to review NSW government workers’ comp
20 July 2020
NSW state insurer icare says Customer Advocate Darrin Wright will lead a review of its Treasury Managed Fund personal injury business, which provides workers’ compensation cover for government agencies...
ICA supports Green Building Council homes project
20 July 2020
The Insurance Council of Australia has signed on as a supporting partner of the Green Building Council Australia’s Future Homes project, which aims to lift construction standards...
WA’s injured workers to get treatment funds in a day
20 July 2020
WA’s Insurance Commission has cut payment terms from 20 days to just 24 hours for pre-approved injury treatment from next month...
Industry ramps up case for ESL removal at Senate inquiry
13 July 2020
The insurance industry made another united push for tax reforms at a Senate inquiry on Friday, saying the NSW Emergency Services Levy and other insurance duties will worsen the under-insurance problem as the virus-hit economy weakens further...