Consumer satisfaction tumbles further
29 October 2018
Customer satisfaction with risk and life insurance continues to decline, falling to 65.4% this year from 66.4% last year, according to a Roy Morgan survey…
Life Insurance
APRA sets standard for claims, disputes reporting
29 October 2018
Life insurance claims and disputes data collected under a new six-month compulsory reporting standard will be released from early next year…
Committee rejects industry’s workers’ rehab play
29 October 2018
The Financial Services Council has attacked Canberra for rejecting its push to let life insurers cover the costs of workers’ rehabilitation services…
Group insurance budget benefits ‘doubtful’
29 October 2018
The “public purse” benefits of default insurance policies in superannuation are doubtful due to increased demand for the age pension as premiums erode balances, the Productivity Commission says…
CBA sells Indonesian life business
29 October 2018
Commonwealth Bank has sold its 80% stake in an Indonesian life insurance business to Hong Kong-based FWD Group for $426 million…
Industry premium inflows rise
22 October 2018
Risk premium inflows to the life insurance sector increased 1.8% to $16.4 billion last financial year, according to consultant Strategic Insight…
MetLife upbeat on adviser reputations
22 October 2018
Financial advisers’ reputations can withstand the fallout from the Hayne royal commission, according to research by MetLife Australia…
Kiwis draw a line between life and general insurance
22 October 2018
More New Zealanders buy general insurance policies than life cover, with a “common misconception” around the cost of life insurance seen as a major reason for the difference…
NZ invites feedback on adviser code of conduct
22 October 2018
New Zealand’s Financial Advice Code Working Group has opened consultation on a draft code of professional conduct for financial advisers…
TAL opens online adviser hub
22 October 2018
TAL has launched its digital Adviser Centre to help advisers manage clients’ policies…
SuperFriend recruits Sydney manager
22 October 2018
Melbourne-based workplace mental health support group SuperFriend has appointed Rob Costello to the newly created Partner Relationship Manager role in Sydney…
BT improves online offering
22 October 2018
BT has changed its online application system, aiming to make it simpler for advisers and clients…
NobleOak takes direct life award
22 October 2018
NobleOak Life has won the Strategic Insight annual direct life insurance award, edging out TAL Life and Suncorp Life for the top prize…
Integrity appoints head of retail
22 October 2018
Intregrity Life has appointed William Rogers as Head of Retail Product…
FPA names award contenders
22 October 2018
The Financial Planning Association has announced the finalists in its annual awards program…
ASIC turns spotlight on FOFA breaches
15 October 2018
The Australian Securities and Investments Commission intends to review financial services licensees’ non-compliance with renewal notices and fee disclosure statements…
ASIC hands adviser three-year ban
15 October 2018
The Australian Securities and Investments Commission has imposed a three-year ban on financial adviser Gurumukh Singh Mehra for failing to act in clients’ best interests…
FPA names new Chairman
15 October 2018
The Financial Planning Association has appointed Marisa Broome as Chairman, taking over from Neil Kendall, who has served on the board for eight years…
ASIC releases reporting dates instrument
15 October 2018
The Australian Securities and Investments Commission has introduced a legislative instrument related to professional standards reforms for financial advisers…
MetLife secures Tasplan contract
15 October 2018
MetLife has won a tender to provide group life insurance to Tasmanian industry superannuation fund Tasplan’s 145,000 members…