TAL dominates Strategic Insight awards
23 October 2017
TAL Life has won Strategic Insight Actuaries & Researchers’ annual overall direct life insurer award…
Life Insurance
AIA reward scheme adds charity option
23 October 2017
AIA Vitality members can now give their weekly $5 reward vouchers for hitting exercise targets to one of three charities: the Black Dog Institute, Cancer Council Australia or Diabetes Australia…
Lifebroker offers quotes via Facebook chatbot
23 October 2017
Comparator Lifebroker has started offering round-the-clock quotes in real time through a Facebook Messenger chatbot called Alfred…
Westpac faces class action from life policyholders
16 October 2017
A $100 million class action has been filed against Westpac Banking Corporation, alleging bank life insurance customers pay higher premiums than on similar policies sold via the independent channel…
FOS ranks life insurers on dispute likelihood
16 October 2017
The Financial Ombudsman Service has released tables comparing life insurers and other financial service providers’ likelihood of disputes for the year to June 30…
MLC commits to 12-month premium freeze
16 October 2017
MLC Life has guaranteed it will not increase premium rates for retail life insurance customers until at least October 1 next year…
Tech strategy ‘crucial to operational excellence’
16 October 2017
Artificial intelligence, robots and other forms of sophisticated technology must be part of life insurers’ strategies in a rapidly changing industry, advisory group DST says…
Waller takes permanent role at Asteron
16 October 2017
After several months acting in the role, Dan Waller has been appointed Head of Wealth and Life Intermediaries at Suncorp company Asteron Life…
MetLife names retail sales boss
16 October 2017
MetLife has appointed Matt Lippiatt as Head of Retail Sales, a new role in the retail life insurance operation that will launch to advisers and brokers next year…
MLC upgrades wellness program
16 October 2017
MLC Life Insurance has enhanced its health and wellness program to let customers use their own fitness trackers or smartwatches…
Court rejects Facebook evidence in MetLife TPD dispute
09 October 2017
A judge has ruled against MetLife in a total and permanent disability dispute, rejecting arguments that a woman’s Facebook activity showed she could return to the workforce…
Hospitality super fund reduces premiums
09 October 2017
Intrust Super will cut premiums for its life and total and permanent disability covers by 7% from January 1, with the rates locked in for three years…
NZ funds under management grow 13%
09 October 2017
Retail managed funds in New Zealand increased to $NZ83.5 billion in the June quarter, up 13.1% on the corresponding period last year and 2.4% on the preceding quarter, according to consultant Strategic Insight.
Advisers need ‘end-to-end commitment’ to clients
09 October 2017
Financial advisers should serve clients throughout their careers, rather than selling them on as “books of business”, financial services education expert Jim Taggart says…
FPA puts focus on early financial literacy education
09 October 2017
The Financial Planning Association says financial literacy should be a focus in schools, as part of wider efforts to raise consumer understanding…
GB partners on policyholder advocacy service
09 October 2017
Gallagher Bassett and specialist risk insurance adviser Australian Financial Risk Management have jointly established AFRM Claims Advocacy…
AMP upgrades mental health training
09 October 2017
AMP has updated its mental health training program for staff and advisers, to aid them in speaking to customers and directing them to further help if needed…
AFA team completes Kokoda challenge
09 October 2017
An 11-member team from the Association of Financial Advisers Foundation has completed the Kokoda Track walk over nine days…
AFA holds mentoring session
09 October 2017
The Association of Financial Advisers will hold a Meet the Mentors session at its National Adviser Conference on the Gold Coast this week…
AIA boosts market position with CBA life buy: Fitch
02 October 2017
AIA’s purchase of Commonwealth Bank’s life business will further strengthen the group’s leading market position in the Asia-Pacific region, Fitch says…