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Macquarie Life wins more plaudits from advisers

Macquarie Life has won its seventh consecutive five-star rating for adviser satisfaction from Beaton Research and Consulting.

It scored 81% for satisfaction in a benchmarking survey of 1176 national advisers.

The group also tops several categories in the survey, including business development manager support, product quality and technology services.

The business development manager team is praised for its product knowledge, availability and responsiveness.

Macquarie Life Head of Underwriting, Claims and Insurance Proposition Sally Phillips says the adviser feedback is encouraging.

“Since inception, the adviser market has embraced and appreciated our focus on servicing and supporting their needs, helping them to provide the best advice and outcomes for clients,” she said.

“It is pleasing that our focus on growing the expertise of our teams and investments in innovative, market-leading product development are recognised and appreciated by advisers.”