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Fidelity appoints new COO

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Fidelity Life New Zealand has recruited Gallagher Bassett’s EGM Claims Katherine Johnson to be its new COO.

She will oversee the offer, underwriting, new business, customer services and claims teams, replacing Neale Watling, who is retiring after 17 years at Fidelity.

Mr Watling will continue working for the business part-time in coming months, and Ms Johnson will join in August.