ANZ conjures up real-time pre-assessment tool
ANZ Wealth has introduced a tool designed to take up to two days off pre-assessment times, by identifying loadings and exclusions for pre-existing medical conditions in real time.
Head of Life Insurance Gerard Kerr says the OneCare Pre-Assessment Wizard is different to other pre-assessment tools because advisers need only ask their clients a few medical questions to receive an immediate indicative assessment.
“The tool’s real-time functionality sets it apart from other pre-assessment tools in the market, which are often just online forms that still require an underwriting team to manually process.”
Where information is unavailable, the wizard will use a best-case scenario to provide an indicative result.
“Advisers who have trialled the tool said its ability to provide an immediate underwriting decision was having a real impact on client satisfaction and conversation rates,” Mr Kerr said.
The OneCare Pre-Assessment Wizard can be downloaded from OneView Life and used on PCs with Microsoft Outlook.