Almost two-thirds of Australia’s finance, technology and business staff use artificial intelligence as a work tool, the Future Skills Organisation says.

The industry training group’s research also found 20% of AI use for work is unofficial, which means employees using unsupported AI tools such as a personal ChatGPT account.

Official use involves AI tools the employer provides or approves, such as an organisational Copilot licence or proprietary AI assistant.

The report says 43% of organisations are still not using AI and “people are seeking ways to use it informally”.  

Lack of access to training is a critical barrier to AI adoption, according to the Future Skills Organisation, which says AI could bring up to $115 billion of economic value for Australia by 2030 through enhanced productivity.  

“AI adoption among finance, technology and business organisations in Australia is low, and a third of workers in [the sector] are not using AI at work. The impact is a loss of productivity across the economy and for individuals.”  

More than half of finance, tech and business workers say AI will be important in the near-future, and more than two-thirds want to use it more. About 86% of workers want more AI training.  

“The FSO report highlights the need for accessible AI training that builds both skills and trust,” organisation director Peita Davis said.