Insurer’s contract term is not unfair, court rules
22 March 2024
The Federal Court has ruled a contract term in Auto & General home and contents policies requiring customers to notify the insurer of any changes to insured properties is not unfair...
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Trowbridge urges shift to full replacement policies
22 March 2024
Industry consultant John Trowbridge says home insurers should move towards offering total replacement policies to tackle “systemic” underinsurance...
ACIL, apartment owners call for ‘thorough investigation’
22 March 2024
Apartment owner groups have joined with the Australian Consumers Insurance Lobby in calling for national and NSW regulators to start a “thorough investigation” into the practices of strata management firm Netstrata and its associated entities...
Beauty therapist wins dispute over flood exclusion, mould
22 March 2024
The owner of a wellness business that was overwhelmed with water and mould damage will be partially covered for her losses after winning a dispute against her insurer’s application of a flood exclusion...
Insurers launch premium discounts through bushfire resilience app
21 March 2024
Suncorp and IAG-owned NRMA Insurance will offer premium discounts to home policyholders who use a self-assessment app to improve their bushfire risk...
Netstrata to request NSW Fair Trading review after criticism
21 March 2024
Strata management company Netstrata says it will ask NSW Fair Trading to conduct a review of its practices after an ABC report highlighted excessive insurance fees paid by apartment owners...
Domestic violence victim wins part of payment made solely to ex-partner
21 March 2024
A joint homeowner will be entitled to payment for damage to her property after she successfully challenged her insurer’s decision to pay a claim settlement solely to her ex-husband...
INsight podcast: who is NIBA's new leader?
21 March 2024
The incoming CEO of the National Insurance Brokers Association is the first item of discussion on the latest Insurance News podcast...
ACIL gathering community input on ‘questionable’ strata practices
20 March 2024
The Australian Consumers Insurance Lobby says it’s seeking information directly from individuals, businesses and industry insiders on their strata sector experiences after the group received “overwhelming" feedback from its exposure of questionable practices...
‘Nearly over’: weather bureau predicts El Nino end
20 March 2024
Latest climate indicators show the ongoing El Nino event continues to weaken and should fade completely by the end of next month, the Bureau of Meteorology says...
Homeowner wins extra cover after insurer worsens mould
20 March 2024
The Australian Financial Complaints Authority has required RACQ Insurance to increase its liability to a homeowner beyond its sum insured after it found the insurer’s inadequate repairs contributed to mould damage...
NZ experts link hazard science to urban planning
20 March 2024
University of Waikato experts are working on a new model to incorporate natural hazard science into city planning...
Compensation scheme crunches funding requirements
19 March 2024
The Compensation Scheme of Last Resort will require about $28.9 million to pay for eligible claims in its first two years of operation...
Summer 'highest claims season in almost two years'
19 March 2024
NRMA Insurance received 19,600 claims during summer for wild weather damage to homes and vehicles, the highest seasonal claim number since autumn 2022...
Insurer ordered to address fire-damaged vehicles claim
19 March 2024
An insurer must issue a decision on two damaged vehicles after it alleged that the claimant had not cooperated with its requests for information and denied the claims...
Finity launches cloud-based NZ risk analytics tool
19 March 2024
Actuarial firm Finity has launched its cloud-based Central platform in New Zealand, after updating the system to include flood and storm risks facing individual properties across the country...
Climate change ‘not major driver’ of soaring cat losses
15 March 2024
The frequency and severity of large natural catastrophe losses has soared in recent years, but a changing climate is not the major cause, Swiss Re says...
Last chance to secure Insurance News conference tickets
15 March 2024
Hundreds of people will attend Insurance News’ inaugural conference on Tuesday...
Business loses bid for cyber payout over hack rescue job
15 March 2024
A company that claimed $31,790 after its directors were forced to address a ransomware attack on a supplier will not be paid following an insurance dispute ruling...
Twin tropical lows threaten to become weekend cyclones
15 March 2024
A tropical cyclone is expected to form in the Gulf of Carpentaria tomorrow and may cross the coastline near the NT and Queensland border on Monday, the Bureau of Meteorology warned today...