Daily
Brokers urged to play nice as ‘pivotal’ code review progresses
28 October 2025
The National Insurance Brokers Association says a final report from its independent code reviewer will be released “imminently”, after warning members “compromise will be required”...
Brisbane hailstorm labelled significant as 11,000 claims made
28 October 2025
A hailstorm that hit Brisbane and surrounding areas on Sunday has generated 11,000 claims so far and been declared a significant event by the Insurance Council of Australia...
Actuaries’ advice reform plan targets guidance ‘grey area’
28 October 2025
The Actuaries Institute has called for a broader overhaul of financial advice laws as the federal government pushes through its next phase of reforms...
AFCA raps dentist, insurer for ‘lack of readiness’ in pipe flood claim
28 October 2025
The industry ombudsman has ordered Chubb to increase its payout to a dental clinic and work with experts to determine the extent of damage caused by a burst flexi-hose...
Risqué business to pay fairer share of strata premium
24 October 2025
A pub and strip club must pay more for insurance than homeowners in the same complex after a tribunal ruled the block’s premium soared because of the venue...
ASIC ‘respects AFCA independence’ over add-on deadine
24 October 2025
The corporate regulator has suggested it will not intervene after a refund company criticised the dispute authority’s add-on insurance deadline...
Swiss Re calls for ‘sustainable’ TPD products after pausing new business
24 October 2025
Swiss Re has raised concerns over the future of total and permanent disability products in Australia after moving to temporarily stop accepting new life business...
Ombudsman backs insurer in fake crash case
24 October 2025
A motor policyholder’s bid for a crash damage payout has been rejected after the dispute authority supported QBE’s argument that his claim was fraudulent...
IAG lifts profit forecast with RACQ Insurance ‘ahead of expectations’
23 October 2025
IAG has raised its annual profit outlook by $100 million, driven by the addition of RACQ Insurance to the business...
Industry ‘can better explain’ price rises, AFCA says
23 October 2025
More effective explanations for insurance premium increases would help resolve disputes “early and fairly”, the Australian Financial Complaints Authority says...
Insurer to pay for paint job after botched repairs
23 October 2025
The industry ombudsman has told Allianz to accept a car owner’s claim for paintwork damage caused by the insurer’s faulty repairs...
INsight podcast: NIBA Convention is the GOAT
23 October 2025
The National Insurance Brokers Association Convention on the Gold Coast is the main talking point on the latest episode of the Insurance News podcast...
Strata group rebels against SCA reform
22 October 2025
Leading strata management company PICA Group says it may cancel its membership of SCA NSW over the peak body’s stance on commissions reform...
Vero, NTI and Liberty repeat award wins as top brokers named
22 October 2025
Vero has been named large general insurer of the year by NIBA, with transport specialist NTI crowned best underwriting agency and Liberty the top specialty insurer...
Renewal notice probe finds no ‘bad intent’, RACQ says
22 October 2025
RACQ Group says it is more than halfway through a risk management improvement program, and it has again apologised for its premium renewal notice mistakes...
Flawed flooring costs insurer as AFCA backs claimants
22 October 2025
The industry ombudsman has ordered Hollard to increase its settlement and pay compensation to claimants after carrying out inadequate house repairs...
‘Exceptional advocate’: Aon claims head wins NIBA award
21 October 2025
The claims broker of the year award has been won by Aon Risk Services Australia’s Wendy Ford...
QBE reinsurance MD takes finance chief job
21 October 2025
QBE has appointed Chris Killourhy as group chief financial officer, replacing Inder Singh, who resigned in August to take a role at NAB...
AIG multinational leader adds broker relationship role
21 October 2025
AIG head of multinational for Asia-Pacific Jenny Boyd has taken an additional role as head of client and broker engagement for the region...
Rotten luck: couple fail to show timber damage was covered
21 October 2025
Property owners who claimed for storm damage will not receive a payout after the complaints authority determined the loss occurred before they were insured...