Daily
Traveller loses $130,000 dispute over illness
11 August 2020
A man who became sick with severe sepsis in Thailand, after his insurance expired two weeks earlier, has lost a dispute over a $130,000 claim for medical costs...
Potential for second BI test case flagged
07 August 2020
IAG has flagged the potential for a second industry business interruption test case to clarify that prevention of access extensions don’t apply in the case of pandemics...
Change of plans: AFCA finds for traveller who skipped Hong Kong
07 August 2020
The Australian Financial Complaints Authority has ruled Zurich must pay a claimant for losses incurred from changes he had made to his travel plans to avoid the civil unrest in Hong Kong last year...
IAG eyes lockdown impacts on new business
07 August 2020
IAG expects the Victorian lockdown is likely to trigger a repeat of trends seen earlier this year when coronavirus restrictions caused a reduction in new business while retention rates held up well...
Suncorp transfers super members off 'smoker' rates
07 August 2020
Suncorp Portfolio Services Limited has taken members with group life policies off smoker rates and is considering remediation of non-smokers...
Retailer loses COVID shutdown claim dispute
06 August 2020
The Australian Financial Complaints Authority has ruled against a confectionary seller in a dispute over cover for losses when two shops in tourist locations were forced to close due to the coronavirus outbreak...
Australian travel premiums 'still lagging in 2024'
06 August 2020
The value of travel insurance premiums written in Australia will not have recovered to levels seen last year by 2024 due to international travel restrictions, analytics firm GlobalData predicts...
Industry commissions survey on diversity, COVID impacts
06 August 2020
An online survey has been launched today to gauge the industry’s progress in advancing diversity and inclusion in the workplace, plus the impact of the pandemic on employee wellbeing...
Lawcover names new leader as CEO stands down
06 August 2020
Kerrie Lalich has been promoted to the role of CEO at Lawcover Insurance, succeeding Michael Halliday who has decided to stand down after eight years at the helm...
Retired Supreme Court judge to lead icare review
05 August 2020
Retired Supreme Court judge Robert McDougall will lead a “root and branch” examination of NSW state insurer icare as a scheduled five-year review is brought forward and broadened...
Steadfast cancels next year’s convention
05 August 2020
Steadfast has cancelled its convention scheduled for next March due to ongoing concerns caused by the coronavirus pandemic, after already not going ahead with this year's event...
Driver who hid bottle of rum after crash loses claim dispute
05 August 2020
A man who crashed his car into several trees while driving in clear weather on a straight, flat, sealed and dry road in Queensland has lost a dispute with his motor insurer...
ASIC invites caryard insurance crackdown feedback
05 August 2020
The Australian Securities and Investments Commission is seeking feedback on a revised proposal of product intervention on add-on insurance sold with motor vehicles...
Industry seeks clarity over Melbourne lockdown rules
04 August 2020
The insurance industry is seeking clarity from the Victorian Government over its stage four business restrictions for metropolitan Melbourne that will kick in on Thursday for six weeks...
icare CEO John Nagle resigns after inquiry hearing
04 August 2020
John Nagle has departed as CEO of NSW state insurer icare after a Parliamentary committee grilling yesterday over his approach to conflicts of interest and the performance of the organisation...
Emergence launches personal cyber cover
04 August 2020
Cyber insurer Emergence has introduced a personal cyber product as the COVID-19 pandemic brings about a wave of heightened criminal activity that has increased risks for people working and studying from home...
IAG extends coronavirus support measures
04 August 2020
IAG has announced the extension of its COVID-19 customer support measures until the end of the year...
'Stop stirring up trouble': politicians urged to keep out of BI dispute
31 July 2020
Insurance industry sources have slammed inflammatory comments made by a senior Labor politician who accused insurers of leaving SMEs “in the lurch” by denying coronavirus-related business interruption claims...
Onus on insurers to prove claimants gave fraudulent details: AFCA
31 July 2020
Insurers must provide proof that claimants have made fraudulent misrepresentation or non-disclosure when a claim is denied on the basis that false information has been deliberately provided...
Industry targeted by malicious, criminal hackers
31 July 2020
The insurance industry has the fourth highest number of data breaches in the six months to June, emerging for the first time in the top-five list of sectors with the most cases reported to the Office of the Australian Information Commissioner...