Daily

SMEs seek brokers' aid as sales plunge

10 July 2020

Many businesses in New Zealand are seeking insurance advice from brokers as revenues take a hit from the coronavirus pandemic and owners make widespread operational changes, a survey by Vero reveals...

Motor policy wordings cause excess confusion

09 July 2020

A significant number of motor insurance disputes over the application of excesses have been lodged with the Australian Financial Complaints Authority, and consumer groups say variations in wordings are causing confusion...

ESL Monitor accuses Allianz of providing dodgy data

08 July 2020

Former NSW Emergency Services Levy Monitor Allan Fels says a “major investigation” into the pricing practices of Allianz uncovered repeated inaccuracies in data provided by the insurer, which had to be resubmitted 13 times...

Virus puts consumer heat on insurers

08 July 2020

The COVID-19 virus has put insurers in the spotlight, and retention of customers and the need to meet higher service expectations will be a challenge going forward, a KPMG survey of 1500 consumers found...

Brokerage chairman sues A Current Affair

07 July 2020

Chairman of Sydney-based GSA Insurance Brokers and former Liberal Party leader John Hewson is suing Channel 9 for damages over an episode of A Current Affair which he says was defamatory and inaccurate...

McLardy McShane scales up presence

07 July 2020

Melbourne-based insurance group McLardy McShane has announced a new acquisition and joint venture deals, further expanding its business nationally...

QBE to exit India with sale of joint venture

07 July 2020

QBE has agreed to sell its insurance joint venture in India, as the insurer continues to “simplify” its business model as part of the revamp plan introduced by Group CEO Pat Regan, when he formally took charge in January 2018...

Lloyd’s promotes virus, black swan plans

03 July 2020

Lloyd’s has distributed suggested models for covering COVID-19 risks and future black swan events to Australian insurers and governments as part of a global initiative to drive solutions...

Reckless: jailed driver’s mum loses crash claim

03 July 2020

A woman has lost a claim dispute with her insurer after her son drove her car while under the influence of drugs and collided with a motorcycle, seriously injuring both the people on the bike...

Travel insurance dominates virus-related complaints

02 July 2020

Travel insurance has the highest number of disputes linked to the novel coronavirus, accounting for more than 82% of cases lodged against the general insurance industry since the pandemic was declared in March...

Liberty Mutual responds to new coal controversy

02 July 2020

US insurer Liberty Mutual is embroiled in a new coal row, this time over its plans to push ahead with the development of a Queensland coal mine that it wholly owns through subsidiary Liberty Metals and Mining Holdings...