This online event will focus on one of the specific themes that has been identified as a prevalent challenge experienced by First Nations consumers. Participants from the banking, insurance and superannuation industries are invited to come together and share best practices and insights on the topic.

The workshop will explore some important themes including:

• Building an understanding of First Nations consumers experience of financial abuse through a deep dive with consumer advocates
• Exploring community led solutions on how financial service providers can provide useful support to impacted consumers
• Showcasing examples of providing culturally safe responses leading to strong positive outcomes for First Nations consumers.