World Travel Protection (WTP), part of Zurich-owned Cover-More, has appointed Paul Trotter to the newly created role of Security and Intelligence Lead, based in Brisbane.

Mr Trotter has worked most recently as an adviser in Iraq and previously spent almost a decade with the Australian Defence Force.

WTP provides emergency assistance, including medical evacuation, repatriation and mental health support, and also trains businesses to mitigate risks before employees depart.

GM Global Security Services Rodger Cook says Mr Trotter’s personal experience working in complex political environments gave him a unique understanding.

“Paul has experienced what it’s like to be an Australian travelling internationally during the pandemic and the related challenges this can present,” Mr Cook said.

Mr Trotter will support new business, design new risk-management tools, produce reports on various countries and conduct due diligence checks.

“The pandemic demonstrated that when things go wrong, they can go very wrong quickly,” he said.

“Being left without support – whether from a health perspective or getting caught up in political unrest – can be very dangerous and distressing. Having that safety net and expert advice is essential in ensuring safe travel and making sure personnel get home.”

WTP recently opened a new Brisbane Command Centre, bringing together a team of expert medical, security, logistical and case management personnel. It also has centres in Toronto, Shanghai, Buenos Aires and will soon open one in London.