An Xceedance-Insurance News webinar tackles the expanding role of underwriting agencies as specialised product knowledge and agile technology adoption fuel growth. 

Xceedance business leader for key accounts in Australia and New Zealand Prateek Vijayvergia says technology is the common thread in agencies’ success, and how it is used is “the secret sauce that differentiates one agency from the other”. 

Technology trends including optical character recognition, robotic process automation, artificial intelligence, large language models and the cloud are described as business enablers. 

“The true art is in actually knowing where to apply technology and how,” Mr Vijayvergia said. 

Agencies have more freedom to test and fail, they can “rise to the top” quickly if things go their way, and innovation and the application of technology comes naturally, he says. 

Webinar speakers also include Underwriting Agencies Council CEO Jenny Bax, Howden Re regional director of underwriting agencies Adam Matteson and Insurance News managing editor John Deex.

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