A free webinar, organised by insuranceNEWS.com.au and repair management expert AAMC, will be held next month to dissect the impact of technology challenges on motor insurance claims. 

The Revving Up for Change webinar takes place at noon on November 16 and offers an essential guide to staying ahead in a rapidly shifting industry. 

Experts from the claims industry, broking and repair specialists will discuss and break down the challenges to the industry as the tech revolution turns industries upside down – including the motor vehicle insurance sector. 

Claims technology is also being transformed by machine learning and Artificial Intelligence and will increasingly drive future processes. 

"It’s not all smooth sailing. These advances are throwing daunting challenges at motor body repair and, subsequently, the insurance industry, with increasing complexity,” AAMC says. 

Today, vehicles are laden with technology to enhance safety and convenience, with up to 70 sensors in a “maze of circuits and gizmos”. AAMC experts will decode the impact of this whirlwind evolution of technology and where it’s headed next.  

This increasing technology has brought massive challenges for the motor body repair industry and the industry that pays for most of those repairs: insurance. 

Keeping claims efficient and premiums affordable are issues that need to be addressed quickly. The greater the complexity, the higher the cost of the claim, and more needs to be done to improve the claims process for motorists.  

The webinar panel will discuss the following four topics: growing complexity of motor vehicles; insurers and claims; capacity, capability and scalability in the motor body repair industry; and what brokers think needs to be done to make all claims faster and more efficient. 

Register for the webinar here.