Global loss adjuster Sedgwick says Tracey Harris has joined the busines as COO in Australia.

As in-country COO within its expansive property and professional services business, Ms Harris will also play a pivotal role in launching Sedgwick’s capability advancement and workforce absence and compensation programs in Australia.

Ms Harris took up the role last year and is based in Sydney, according to her LinkedIn account.

Before Sedgwick, she was EML Group COO for about three years.

Sedgwick says she brings to the business more than 20 years of C-suite leadership experience working in the insurance, health and aviation verticals in Australia and Asia, as well as in emergency assistance within the public, private, not-for-profit and government sectors.

“We are excited to welcome her to the Sedgwick family, where we know her impressive track record of results and empathy will help us serve our customers with a people-first mindset,” Sedgwick CEO in Australia Diego Ascani said.

In addition to supporting Sedgwick’s technological advancements, Ms Harris will play a vital role in talent and performance strategies to support the company’s continued growth.

As claims professionals navigate both remote and mobile work environments, she will help the company expand new, state-of-the-art learning methodologies, like those offered by Sedgwick University, to prepare a qualified, skilled and scalable workforce to meet the challenges of the evolving industry landscape.

“The claims space is undergoing a revolutionary transformation in the way we operate,” Sedgwick CEO International Ian V. Muress said.

“We are proud to bring on a dedicated leader in [Ms Harris], as we know she will develop an even more impressive, first-class group team in Australia.”