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Mansfields claims award seeks brokers’ input

A survey that forms a key part of the Mansfield Awards for Claims Excellence is now seeking contributions from brokers.

The survey, one of four conducted each year by claims specialist LMI, is at www.claimscomparison.com under the “Have your say” section. The survey results are a major source of information for the Mansfield Awards.

The annual event will be held on July 5 at the Establishment Ballroom in Sydney. Invitations will be sent out in the next week.

Unlike industry awards that allow companies and individuals to nominate themselves and others, the Mansfields are based solely on measurable performance. They are also run on a not-for-profit basis.

Last year’s Mansfield Awards, which were founded and are organised by Insurance News and LMI, attracted a large audience of senior executives and claims staff.

The winners were Chubb for SME property & casualty, Berkshire Hathaway Specialty Insurance for corporate, NTI for specialty and Allianz for personal lines. Chubb also won the overall award, the Gold Mansfield.

The claims comparison website explains how survey results are weighted against a range of criteria. Data obtained from the Financial Ombudsman Service is also used to find the best of the best claims performers.