Gallagher Bassett Australia (GB) has named Ben Middleton as its new Head of Client Insights as it looks to expand its services.  

GB says Mr Middleton will work to develop and embed Client Insights strategies as a “key pillar” to its wider service offering. He will oversee client-facing performance and insights reporting to help provide better data and improve client understanding of specific risks.  

Mr Middleton joins the firm following 11 years at Allianz Partners Australia, where he began as a claims consultant before later serving as Senior Manager of Strategic Business Development.   

“I am committed to building a Client Insights function that sets new standards for excellence,” Mr Middleton said.  

“Data and insights are fundamental to bringing clarity to challenging problems and delivering effective solutions for our clients.”