Talks between the National Insurance Brokers Association (NIBA) and the Australian and New Zealand Institute of Insurance and Finance (ANZIIF) over broker education standards are ignoring the input of key stakeholders, independent training provider Gold Seal says.

“We need to break out from the two organisation training standards bodies that appear to be making decisions on behalf of the industry without conferring fully with it,” MD Sheila Baker told insuranceNEWS.com.au.

While she “clearly appreciates the talks between the industry bodies are a very positive move”, Ms Baker says the NIBA/ANZIIF discussions “are missing a great opportunity to effect significant change and ensure education is of real value”.

“It’s difficult to see how the talks can be called ‘collaborative’ without the industry’s input to help brokers stay relevant, effective and profitable,” she said.

“There are many parties who appear to be absent from this current discussion beyond the other broker education providers, such as Gold Seal.

“Where is the involvement of the cluster groups, plus industry groups that represent brokers’ key clients? And insurers, which are a key component of the industry? Then there’s the regulator, authorised representatives and even real-life practising brokers.

“Involving other stakeholders more inclusively would positively impact broker education in the future.

“Let’s recognise that this is not just the responsibility of the education providers. Brokers themselves need to decide whether they want to invest in education that truly adds value to their people and their businesses, or just ticks the compliance box.”