The digital transformation affecting damage assessment is among topics at this year’s Asian Claims Convention in Japan.

The event – themed Traditional Claims Management in a Digital Age – is scheduled for May 13-15 at the Hilton in Osaka.   

The line-up includes a panel discussing pros and cons of digital claims outcomes, moderated by Charles Taylor Adjusting Australia’s Glyn Lloyd.

Other presentations from Australia include Future Pandemic – Not If But When – What Are the Financial Risks?” with Charles Taylor Adjusting’s Mark Thompson; Maximising the Outcome of Forensic Investigations with Halliwell Australia’s Peter Jeffrey; and Soft Skills Matter in the Claims Process with YDR Australia’s Ian McWalter.  

Organiser the Australasian Institute of Chartered Loss Adjusters expects hundreds of delegates will attend the event, including insurance company managers, brokers, reinsurers, loss adjusters, consultants, lawyers and service providers.  

“The convention offers a unique opportunity to meet and network with other claims professionals from over 14 countries,” it says.  

Registration and more details on the program are available here.